Manager Human Resources

KETSIA SOHAHONG-KOMBET

*** ********* ******

Severn, MD 21144

571-***-****

********@*****.***

REVENUE MANAGEMENT SKILLS:

• Identify, implement and maximize all potential revenue opportunities by controlling rooms inventory, setting

pricing strategy, and adjusting rate structure based on market analysis

• Analyze revenue potential of individual, group, government and internet market segments through the use of

revenue management systems and technology tools and reports

• Monitor, evaluate and report on individual accounts and market progress toward achieving weekly, monthly and

annual budget targets

• Review hotel’s room availability and generate forecasting and budgeting reports

• Create and achieve monthly hotel internet revenue goals, implement effective strategies monthly on how to

achieve those goals, and take corrective actions as necessary

SALES AND MARKETING SKILLS:

• Solicit, negotiate and contract transient groups

• Coordinate and perform site visits for the prospective clients as well as client appreciation events

• Setting group rates, monitoring group pick up and cut off dates

• Design and coordinate direct mail marketing and display ad campaigns for local newspapers, magazines, and

travel agencies

HUMAN RESOURCES SKILLS:

• Advise and train employees on organizational policy matters such as equal opportunity employment and sexual

harassment

• Conduct new employee orientation

• Recruit, interview and select applicants and coordinate interviews

• Maintain employee records, reviews, and attendance tracking

• Provide employees with information regarding policies, job duties, wages, and opportunities for promotion

WORK HISTORY

Sales Manager Capitol Hill Hotel, Hersha Washington, DC 08/12-12/12

Sales Manager Courtyard Marriott, Hersha Alexandria, VA 06/12-08/12

Revenue /HR Manager Hotel Monticello, Modus Hotels & Hersha Washington, DC 05/08-06/12

Front Office Supervisor The River Inn, Modus Hotels Washington, DC 11/04-05/08

Guest Service Agent Holiday Inn, BF Saul Arlington, VA 10/02-10/04

Teller Suntrust Bank, Suntrust Bank Arlington, VA 11/02-12/03

EDUCATION & TRAINING

University of Maryland University College 2009-Present

BA Accounting

Minor in Business Administration and Human Resources

SKILLS

• Computer knowledge: Microsoft Office Suite, SalesPro, Holidex, Opera, Fosse, EZyield, NetRez, Synxis Redex,

ADP, and Brains

LANGUAGES

• French and Sango (Central African Republic)

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