Sales Technician
Resume:
Alfred Bibeault
West Bridgewater MA.
**********@*****.***
WORK EXPERIENCE:
Thayer Scale, Pembroke MA. 7/19/06 - 8/8/2012
Field Service Representative,
+50% National and International Travel.
.Technical Support,
.Provide Estimates, and help customers with scheduling. Chase down Purchase
Orders, and provide safety documentation to our customers.
.Fill out call sheets, create expense reports, and create service reports
and invoices, Using Word and Excel.
.Consult: Engineers, Project Managers, and Production Managers.
.Reading and applying General Arrangement drawings, Control System
Diagrams, Bill of Materials, Schematics and Wring Diagrams,
Follow build and test procedures,
.Mechanical Assembly: reducers, magnetic and optical encoders, conveyor
belts, idlers, pulleys, gears, chains, skirts, scrapers, Adjust belt and
chain tension, pneumatic and electric test weight lifters
.Report and correct design issues on site, and provide feedback to the main
office.
.System Integration, General Wiring, troubleshooting, product testing,
configuring customer's parameters on programmable controllers and
integrators: I52, Series 5200, PI-164, EZ-3200,
.Install both DC and AC components: motors, LVDT based Load cells, Strain
Gauges,
.Calculate: reduction Ratios, belt speed, pulses per foot, flow rates,
lever ratios,
.Calibrate scales, counter balance to adjust load cell output,
.Supervise Millwrights, Electricians, Iron Workers and Welders, with
precision installations.
.Provide a general overview to instrumentation personnel on the operation
and maintenance of Thayer equipment.
.Provide product training for customers.
.Obtained MSHA Contractor I.D. for Thayer, and updated safety documentation
to comply with
The Code of Federal Regulations Title 30.
.Updated OSHA documentation to Comply with the Code of federal Regulations
Title 29.
.Created FDA Documentation to comply with the Code of Federal Regulations
Title 21.
. Designed the company's first Manufacturers Certification sticker.
.MICCS Toxicology card holder. TSA\TWIC card holder.
Computer Troubleshooters, Canton Ma. 3/17/2006 - 7/19/06
Consultant/Road Warrior
On call: POS Technical Support Contractor for Radiant Systems and NCR.
H&R Block, Dorchester MA (Metro) Brockton (DAC) 1/06- 4/06
. District Technical Support / Field Service Technician
. Update software & drivers; re-image drives: Ghost, network, hardware and
application troubleshooting, Set Up and configure stores, Workstations,
servers, POS, run cable,
Windows XP, 2003 Server, VPN, DSL, LAN, TCP/IP, Marimba, castanet, TPS.
Update and install client database.
. 50 % travel
. this was a seasonal Position.
Boston Computer & Peripherals Inc, Sharon, MA. 9/03 - 10/05
Computer Technician for this OEM reseller
. Build, Troubleshoot, and Repair PCs and Servers. Web Page Support (Flash-
e)
. Shipping /Receiving: Open, inspect, repack, and skid computer:
components, software, and systems
. Data Entry: (File-maker Pro) Inventory, Serial Numbers, Product
Information, Create RMA's, edit Sales Invoices,
Train Temporary personnel in assembly and troubleshooting.
Warehouse Manager.
. Operate and utilize Windows 98/XP/2000/, Microsoft Word, Power Point,
Excel, File Maker Pro, Visual Basic 6.0, Flash-e, Norton System Works 2003,
2005, PC Certify, Memtest 86v, Knoppix, Linux RH V 7.2,
. Assemble personal computer systems and servers including installation of
motherboards, Hard Drives modems, sound/video cards, networks cards, CD
drives, floppy disks, circuit boards, memory and related peripheral
devices.
. Locate, extract, download and upload device driver software for abnormal
situations.
. Possess a strong understanding of theories related to DOS, computer
architecture, GUI and project planning.
. Troubleshoot and replace faulty hardware including disk drives, network
cards, Processors, motherboards, drivers, hard drives and peripherals.
Create some basic cables designed for special applications that connect
directly to the Motherboard and Power Supply
. Build Medical Grade Pc's and Servers, Configure RAID Drives with Promise
and Adaptec Technologies,
. Implement System Upgrades Including Hard Drives, KVM's, Isolation
Transformers, RAID and RAM
. Install partition, format and Configure Windows98, 2000, 2003 Server, and
XP,
.Trinidad HVAC, Brockton, MA 9/02 - 9/03
Installation Technician
Residential Air Conditioning Installation: Install Forced Air Systems,
condensers, Coils; light plumbing, brazing and duct work. Air Handlers; 5 -
20 Tons; American Standard, Trane, Rheem, York, Honeywell, and Siemens,
HVAC Parts; Grills Registers; Sheet Metal; Split Systems; Light Commercial;
Multi-Family; Residential
Self Employed Sub contractor 1989 - April 16 2002
Sheet rocker
. 12 years, Installation / sales of drywall and plastering products:
Commercial and Residential. Steel Stud mechanic, Drywall Tape, Picked up
side work: roofing, Carpentry, Electrical,
Irrigation: ran a small crew installing PVC pipe, sprinklers, underground
wiring, ran heavy equipment: Vermeer trencher, Vermeer Packer, New Holland
backhoe, loader, CatTR24
Seal coat and Line painting sales. Also line painted, Snow removal,
Insulation.
EDUCATION:
ITT Technical Institute, Norwood MA. 6/05 -12/07 GPA 2.96
Associate in Applied Science Degree, Information Technology/Computer
Network Systems.
Work Study: Network Administration
ITT Technical Institute, Norwood MA. 9/02 - 9/04 GPA 3.23
Associate in Applied Science Degree, Computer and Electronic Technology
Quincy College/Boston E.M.S., Quincy MA
Emergency Medical Technician -Basic Life Support
Anatomy, Vehicle Extrication, CPR, and First-Aid
Ma. State BLS Certificate 1991,
National Registry Certificate BLS 1991
Marine Corps, Air-Group Combat Center. 29 Palms Ca. 1984
Communications. Security Clearance Secret,
U.S.M.C. Parris Island MCRD. SC. 1984.
Mental and physical training, in Discipline, Honor, Courage, Commitment,
First-Aid, Marksmanship, Close Combat, Infiltration, Camouflage and
Concealment,
Mercer County R.H.S. Trenton N.J. 1983
Auto body Repair - General Body Repair
Blackhawk unibody frame rack, body repair up to primer. Brazing
Code and mix paints.
South Shore Vocational Technical, Hanover, MA 1982 - 1983
Automotive Repair - General Automotive Knowledge, 4 stroke and 2 stroke
Engines
Brakes, Multi-meter, test light, Electrical, Hand Tools, Exhaust, rear end
differentials, cooling, Ignitions, preventative maintenance, and
Troubleshooting.
Lathe, micrometer, and assorted Pneumatic tools, wheel balance
Whitman-Hanson R.H.S. Whitman, MA 1980 - 1982
General Education, with exposure to Electronics, Woodworking, Metal Shop,
Aviation
ELECTRONICS SKILLS SUMMARY:
. Schematic Comprehension and DC/AC Analysis
. Troubleshooting AC/DC Circuits
. Determine Resistor and Capacitor Value By Code
. Determine Voltage, Current, Resistance & Power By Calculations and
Measurement
. Understand Proper Soldering Technique's
. Use Oscilloscope To Measure AC Signals
. Work Observing Safety Practices and Procedures
. Knowledge of PLC's and Programming
. Use Digital Test Equipment, Such as Logic Probes and Pulsers
. Utilize Sensors, Relays, Indicators, and Motor Controls
. Retrieve and Interpret Systems Initialization Data
NETWORKING SKILLS SUMMARY:
.MS XP Pro, 2003 Server, Linux Red Hat 9, Linux Fedora,
.LAN, TCP/IP, DELL OPTIPLEX, IBM Server E Series Troubleshooting
. Visual Basic scripting
. SQL scripting, Installation, Administration
Contact this candidate