Manager Quality Assurance

RESUME OF STEVEN C. SCOTT

Tel. No. : 618-***-****

Residence : 13 James St., Lodi NJ

07644

WORK EXPERIENCE :

Direct SAT (DirecTV) - January, 2011 to present

Trainer/Safety Rep/Quality Assurance Manager

Job Description :

Training new and existing technicians, pulling reports for technicians to

help them with things they need to better their jobs, getting information

out to other supervisors for their

technicians who need assistance, discussing safety measures with the techs

and supervisors on a weekly basis, evaluating their jobs to ensure that

they're doing their job correctly on the job site, overall supervision of

the technicians as regards daily work assignments and other related tasks

to improve their skills, performing the General Manager's job in his

absence, and other significant tasks to ensure highest quality and

efficient results of all job orders.

Direct SAT (DirectTV) - January, 2010 to January, 2011

Service Technician

Job Description :

Troubleshooting any issues customers' have and fixing them. Installing with

Direct TV system from dish to cable running to the receivers inside their

houses and commercial buildings.

Lacy Contracting Inc. - March, 2001 to December, 2009

Foreman/Manager

Job Description :

Supervising crew members in remodeling, repairs of interior and exterior of

all kinds, building new houses and roofing. Scheduling crews for different

work assignments or job orders, doing carpentry jobs when started in the

company, and work side by side with the crews while doing supervision at

the same time. Other related construction and carpentry jobs.

TRAININGS ATTENDED:

- SBCA certification for

installing satellite dishes through

the government (Colorado)

- Certification to train

technicians (Harrisburg, PA)

- Certification for Safety

Trainer

- Supervisory Training

Program

SKILLS:

Computer-literate, Customer-service oriented

Knowledgeable in construction (30 years of experience in

construction)

Knowledge in electrical and plumbing but not licensed.

Experience in running a backhoe, skid steer, boom forklift,

pulling trailers about 27

feet long, dump trucks, operating heavy machineries.

Interior/exterior painting

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