CURRICULUM VITAE
OF
MARGARET HARRISON
[pic]
CURRICULUM VITAE
SURNAME - Harrison
FIRST NAMES - Filomena Margarida Relvas
(known as Margaret)
RESIDENTIAL ADDRESS - 20 Grosvenor Square
Plattekloof Glen
7460
TELEPHONE NUMBER - 021-***-**** (H)
- 083-***-****(Cell)
IDENTITY NUMBER - 640-***-**** 084
EMAIL ADDRESS - ********@****.**.**
********.*****@*****.***
SCHOOL - Holy Cross Convent
(Matriculated 1982)
LANGUAGES - English, Portuguese and Afrikaans
TERTIARY EDUCATION - Cape Town University of Technology -
Sales Diploma
PREVIOUS EMPLOYMENT
EMPLOYER - Standard Bank of SA Ltd
Bank Official
PERIOD - 1982 - 1990
EMPLOYER - First National Bank Ltd
Bank Official
PERIOD - 1990 - 1991
EMPLOYER - Drs Schnetler & Partners
Medical Secretary
PERIOD - 1993 - 1995
EMPLOYER - Standard Bank of SA Ltd
Bank Official
PERIOD - 1995 - 1999
EMPLOYER - CJ Brinkworth & Co.
Administration Assistant
PERIOD - 2000 - 2000
- Six month temporary position with a
chartered accountant
EMPLOYER - Excellent Bond Advisors CC
Freelance Home Loan Consultant
PERIOD - 2003 - 2009
CURRENT EMPLOYMENT
CURRENT EMPLOYER - Siyanqoba Worldwide Express
POSITION - Administration Manager
PERIOD - 2009 till present
CONTACT PERSON - Angelique Scholtz
(Previous Company Director)
CONTACT NUMBER - 074-***-**** (Cell)
Current Job Title : Administration Manager
As an Administration Manager I am in charge of all the administration of
the Cape Town Branch of the company which includes all the human resources.
I have a staff of 22 permanent employees and 12 contract employees. My
function includes staff employment, disciplinary action, procurement of
products best used in the courier industry and also dealing with customer
complaints should the relevant head of department not be able to resolve
the client's issue.
When the previous company director resigned, I acted as branch manager for
5 months.
I hold a Sales Diploma from the Cape Town University of Technology which
was issued by the Chamber of Commerce. I previously worked in the Home
Loan industry which meant dealing with clients and various financial
institutions.
Having worked in a service industry for many years, I feel that I have a
very strong customer relations background.
My key roles and responsibilities at present include:
. To be responsible for the Management of all the Human Resources and
Administration of the branch
. Ensure all company policies and procedures are adhered to.
. That operatives training and development is maintained to the highest
standard
. To be responsible for resolving customer complaints
. Controlling the branch petty cash account
. Responsible for branch creditors