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Customer Service Technician

Location:
Carson, CA
Salary:
25000
Posted:
May 07, 2013

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Resume:

310-***-****

D avid Wicks ********@*****.***

Team player with great hands on skills, and quick learner.

Pharmacy Tech License # 131261

Flexible, reliable, and dependable hard worker.

Motivated self-starter with a strong desire to learn.

P rofile

Profession appearance, atti tude, and demeanor.

D r iven to obtain a long-term innovative,

Proficient in PC and related software.

challenging, career with a reputable

p harmacy;which provides an

opportunityfor professional growth and

technological development.

Possesses effective verbal

communication skills, highly

Work Experience

experiences problem solving, and

capable of working in a diverse range

K aiser Permanente- Harbor City (Intern)

of team environments.

(3/2013- 4/2013)

MS Office Proficient, 45 WPM Typing • Outpatient Pharmacy Technician, Inpatient Pharmacy

Technician, Compounding, Checking in Patients, Receive

E njoys Multi-tasking, working in fast W rit ten Prescriptions or Refill Requests, Verify Medications

paced and high demanding situations, a re Accurate, Answer Phones, Fill Bottles with Prescribed

w hile maintaining outstanding people

Medications, Assist Customers by Answering Simple

skills.

Questions, Refer Patients to Pharmacists for Medication

I nformation, Price and File Prescriptions that have been

Hands on experience with

f illed, Type and Fix Labels.

data entry, assisting Pharmacists with

d ispensing medications.

Hollywood Park Casino - Inglewood, CA

(5 /2011- 3 /2013)

A natural leader among peers.

Job Title: Marketing Dept. / Concierge

• Data Ent ry Specialist, Information Customer Service, Telephone

Active Member of Associations:

(NPTA) National Pharmacy Technician Switchboard, Administrative Duties

Association, (CSHP) California Science

Ralphs Market - Los Angeles, CA

of Health Systems.

(2/2008- 6/2011)

• Job Title: Courtesy Clerk / Cashier / Warehouse Night Crew

Certification :

• Bagging Groceries, Customer, Service, I tem Stocking and

-CPR, OSHA and H IP

O rganization, Cart Organizations

Ma r ina Del Ray M iddle School – Culver City, CA

S kills:

(8/2008- 6/2010)

Interpersonal skills- communication

Job Title: Campus Aid / Office At tendant

skills.

310-***-****

D avid Wicks ********@*****.***

externship I have received excellent training within deciphering

• Front Gate Attendant, Main Office /

the basics of brands and generics; which brings me to the

Health Office Work, Files and

duties of counting, pouring, measuring, and mixing liquid

O rganization Campus Supervision.

medication that involves compounding that brings myself to

have knowledge with different drug classifications. I became

Education and Awards: familiar with daily pharmacy proceduressuch as,setting up

patients profiles, refilling patients medications upon request,

verifying written prescriptions, communicating with staff and the

Everest College, L icensed pharmacist on different technical encounters, and calculating

day supply and prices for the patients. Cleaning and sterilizing

Pharmacy Technician

pharmacy equipment was a big part of the job and maintaining

(7/2012- 4/2013).

proper storage and security measures for drugs so that we can

Graduated with a 4.0 GPA

reduce medication error. I absolutely love the job andalso I am

open to learning new procedures and overcoming challenges

T r ade Tech Community to make the pharmacy a fun but yet professional environment.

College, I - See Program,

I am an organized and highly motivated person with good

Awarded Certificate of

communication and interpersonal skills which I believe are

A ppreciation

important in a hospital environment and to the saving and

(4/2010- 9/2011)

sanctity of life. While just launching a career in pharmacy, I

love it and am confident that I can make a positive contribution

Fai rfax H igh School, G raduated to your team and to the Medical Center. I look forward to an

w ith a 3.20 GPA/ Diploma Class opportunity to meet you and to explore further my capabilities

and qualifications.

of (6/2008).

Thanking you in advance for your time and consideration, I

remain with kindest regards.

Sincerely,

David Wicks

To: Hiring Manager

I am interested in applying as a

pharmacy technician and to become

a part of your team. My resume is

enclosed for your perusal.

I am a recent graduate from Everest

College and have obtained a

certificate as a Pharmacy Technician

in the State of California. I have two

hundred forty hours of externship

from Kaiser Permanente Hospital in

Harbor City, Ca. Throughout my

310-***-****

D avid Wicks ********@*****.***

References

Jacob Hoy CPhT

Program Chair - Pharmacy

E verest College, Torrance

310-***-****

Walaa Salem PharmD

Lead Pharmacist

Kaiser Permanente, Harbor City

310-***-****

Joseph Guarrasi

Real Estate Broker

Cal Coast Development

310-***-****



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