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Customer Service High School

Location:
Clyde, NC
Posted:
May 07, 2013

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Resume:

Leea Liggon

*** ********* ***

Henderson NC *****

252-***-**** cell

252-***-**** cell

252-***-**** home

***********@****.*** school email

************@*****.*** personal email

Objective

“Obtain a position as a team player in a people oriented organization where I can

maximize my customer service experience in a challenging environment to achieve the

corporate goals.”

Profile

Motivated, talent for quickly mastering technology –Accustomed to handling sensitive,

confidential records. Demonstrated history of producing accurate.. Flexible and

versatile;poised and competent with demonstrated ability to easily transcend cultural

differences. Thrive in deadline driven environments. Excellent team building skills.

Employment History

Customer Service Representative (10/2012 Present)

Xerox Government Association

145 Technology Road

Henderson, NC 27537

252-***-****

Duties

* Enter commands, using computer terminal, and activate controls on computer and peripheral

equipment to integrate and operate equipment.

* Retrieve, separate and sort program output as needed, and send data to specified users.

* Record information such as computer operating time, problems that occurred, and actions taken.

* File and retrieve corporate documents, records, and reports.

* Answer phone calls and direct calls to appropriate parties or take messages.

Office Assistant (6/2012 8/2012)

Franklin Vance Warren Opportunity Inc.

180 S. Beckford Drive

Henderson, North Carolina 27537

252-***-****

Duties

Enter commands, using computer terminal, and activate controls on computer and peripheral

equipment to integrate and operate equipment.

* Retrieve, separate and sort program output as needed, and send data to specified users.

* Record information such as computer operating time, problems that occurred, and actions taken.

* File and retrieve corporate documents, records, and reports.

Reason for Leaving: Summer Intenship

Office Assistant (8/2011 5/2012)

Chowan University

One University Place

Murfreesboro, North Carolina 27855

252-***-****

Duties

Enter commands, using computer terminal, and activate controls on computer and peripheral

equipment to integrate and operate equipment.

* Retrieve, separate and sort program output as needed, and send data to specified users.

* Record information such as computer operating time, problems that occurred, and actions taken.

* File and retrieve corporate documents, records, and reports.

* Answer phone calls and direct calls to appropriate parties or take messages.

Reason for Leaving: Transferring to Vance Granville Community College

Cashier

5/2011 8/2011

Wilco Hess

Henderson, North Carolina 27537

252-***-****

Duties

* Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and

that there is adequate change.

* Issue receipts, refunds, credits, or change due to customers.

* Receive payment by cash, check, credit cards, vouchers, or automatic debits.

* Compute and record totals of transactions.

* Greet customers entering establishments.

* Maintain clean and orderly checkout areas.

* Stock shelves, and mark prices on shelves and items.

* Resolve customer complaints.

Reason for Leaving: Started College

Computer Technician Operator

7/2010 8/2010

Vance County Board of Education

1724 Graham Ave.

Henderson, North Carolina 27536

252-***-****

Duties

* Read job set up instructions to determine equipment to be used, order of use, material such as

disks and paper to be loaded, and control settings.

* Help programmers and systems analysts test and debug new programs.

* Write, update, and maintain computer programs or software packages to handle specific jobs

such as tracking inventory, storing or retrieving data, or controlling other equipment.

* Notify supervisor or computer maintenance technicians of equipment malfunctions.

* Conduct trial runs of programs and software applications to be sure they will produce the desired

information and that the instructions are correct.

Reason for Leaving :Summer Internship For 2 years 2009/2010

Education

Vance Granville Community College (8/2012 Present)

Henderson, North Carolina

Program:Criminal Justice Technology

Chowan University (8/2011 5/2012)

Murfreesboro, North Carolina

College Major/Minor: Criminal Justice

Southern Vance High School (8/2007 6/2011)

Henderson, North Carolina

High School Diploma



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