Customer Service Medical Assistant

Jennifer Castillo

**** ***** ******, ****** ** **241

Cell Phone 562-***-****

***.**********@*****.***

Objective

I am actively seeking a position as a Medical Assistant where I can utilize

and enhance my knowledge and skills to provide quality patient care.

Skills

. Audiograms

. Sonic/Autoclave

. Type 40+ wpm

. Injections

. Tray set-up

. Insurance Verification

. EMR

. Venipuncture

. Capillary Testing

. Schedule Appointments

. Workers Compensation Cases

Experience

Northern Orange County ENT Med Corp. Fullerton, CA

06/2012-12/2012

Medical Assistant (Front and Back Office)

. Front Office; check-in, check-out, verify insurance, answer phones,

schedule appointments, faxes

. Back Office; Room patients, vitals, tray set-up, assist Dr. with

procedures, injections, sonic and autoclave, clean and stock pt rooms.

. Responsible for Workers Compensation cases, Assistant to

Audiologist/hearing aid dept, set-up and refer patients for procedures

that are needed outside our office, enter and update patient information

into EMR

Dr. Owl's Pediatric Urgent Care Huntington Beach,

CA 03/2011 - 04/2011

Medical Assistant Externship

. Front office; Pulling/Set up charts, filing, answered phones, data entry,

customer service, insurance verification.

. Back office; rooming patients, vitals, urinalysis, throat culture,

influenza test, Tray set up, assist Nurse Practitioner, set-up for

bandaging

Anna's Linens Corporate Office Costa Mesa,

CA 01/2007 - 05/2011

Purchasing/Mail clerk

. Worked reception area, multi line phone skills, fax, customer service

. Manage multiple accounts, handled FedEx and UPS shipments

. Fill Internet and telephone orders, Microsoft word and excel, Outlook

Rim Ram Restaurant Santa Fe

Springs, CA 10/2001 - 09/2006

Bartender, Cocktail Waitress

. Customer service, cashiering, taking food/drink orders, preparing drinks

. Inventory and restock supplies, maintain cleanliness

. Serve customers food, run trays

Education

UEI College

Anaheim, CA 07/2010 - 04/2011

Medical Assistant Program; Diploma

Santa Fe High School Santa Fe

Springs, CA 09/1995 - 06/1999

General Education

Certifications

. CPR & First Aid Certified

. HIPPA

. OSHA

. Injections and Venipuncture Certified

Contact this candidate