Information Technology Technical Support

TYAARON CLAYBORN

***************@*****.***

*** ****** ******

Oceanside, CA 92057

760-***-****

OBJECTIVE:

Information Technology Help Desk or Technical Support position

TECHNICAL QUALIFICATIONS:

Experienced with Microsoft Operating Systems.

•

Performed Hardware, software troubleshooting and Installation.

•

Knowledge of LANs, WANs and TCP/IP.

•

Smartphones (BlackBerry, iPhone, or Android)

•

Outstanding communication, organizational skills.

•

TECHNOLOGY EXPERIENCE:

Client Service Technician 07/2012 to Present

Plumbmaster Inc.

Oceanside, CA

Provides 1st level technical expertise, troubleshooting, and support on numerous applications; Lotus

•

Notes, MS Office including Outlook, Adobe Suite.

• Perform upgrade and replacement of end user desktop/laptop computers and telephones, including

software installation and configuration.

• Monitor and Respond to IT system alerts during business hours.

OTHER EMPLOYMENT EXPERIENCE

11/2007 07/2012

Financial Analyst Constellation Brands Inc.

Financial Assistant – Nelsons and Associates 07/2007 11/2007

02/2005 06/2007

Income Auditor – Four Seasons Resort Aviara

EDUCATION

A.A. Degree in Information Technology, University of Phoenix, San Diego, CA (01/2013)

Coursework: Cisco Certified Network Associate

Contact this candidate