Customer Service Sales
Resume:
Vickie Wright
High Point, NC 27265
**************@*****.***
Objective
Looking for an opportunity to use my knowledge, positive attributes, and outgoing personality to advance my career.
Qualifications Summary
Experienced in office administration, customer service, and sales..
Work Experience
July 2000-November 2012: Windstream Communications
Positions: Customer Service Representative, RIS team member
I use my customer service skills and knowledge of Windstream policies and procedures to assist customers on a daily basis. While providing excellent customer service, I place orders for customers accurately and efficiently. I am knowledgeable in numerous functions and systems. I have exceptional sales consultative abilities, and take pride in transitioning existing customers to close additional sales opportunities. I have assisted my supervisor and other members of my team being a veteran representative as I am knowledgeable in many aspects of the position. I have met or exceeded company and department goals and have been consistently rated as a solid performer. I am able to handle a high call volume in fast paced environment.
I am efficient in the use of the following systems: Dcris, Maintenance, WFM, Cams, RVS, E911, Data Cannon. DRS, ISPP. Dish Network Systems.
1980-July 2000 NCDMV
Position: License Tag division
Used my excellent customer services skills to assist customers daily in all the tasks associated with the Division.
Contact this candidate