Manager Quality

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VINEET K. VERMA

SUMMARY

Over five years of experience in the Information Technology field with a specialization in Quality

Assurance and Software Testing in broadband.

• Working knowledge of entire Software Development Life Cycle (SDLC) and Quality

Assurance Life Cycle (QALC).

• Expertise in analyzing Business and System Requirements specification.

• Proficient in designing, reviewing and documentation of system test plans, defining test

procedures and creating test cases on the basis of products releases features, client's

requirements and related technical documents.

• Highly proficient with manual testing and as well as automation testing.

• Experience working with testing tools from HP/Mercury Tool Suite (Quality Center, Quick

Test professional).

• Experience in web-based and client/server applications.

• Extensively involved in GUI, black box, Functionality, Integration, Regression,

System and User Acceptance.

• Proficient in problem solving, tracking bug, and reporting using bug tracking tools like Test

Director and Quality Center.

• Good experience in Analyzing the load test results.

• Worked extensively with Development team and other team to resolve reported issues .

TECHNICAL SKILLS

Test Automation Tools: QTP 11x, Load Runner 9.x, Selenium

Test Management Tools: Test Director, Quality Center

Operating Systems: Windows, NT, UNIX

Network Protocols: TCP/IP, HTTP, HTTPS, VPN, FTP, LDAP

Browsers: Internet Explorer, Firefox, Chrome, Safari

Software: MS Window, MS Suite, CSG, ACSR

EXPERIENCE:

Company: Comcast :

Experience: Oct. 2010 to Aug. 2012

Role: QA Analyst

Comcast Corporation is one of the world’s leading media, entertainment and communication

companies. Comcast is principally involved in the operation of cable systems. Comcast cable is

one of the nation’s largest video, high speed internet and phone providers to residential and

business customers. Comcast is the majority owner and manager of NBC Universal.

Responsibilities

• Analyzed business requirements and developed high level & low-level test scenarios.

• Created test scripts using BRD (Business Requirement Document) & use cases.

• Designed and developed manual test case suites for system testing and user acceptance

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testing.

• Conducted functionality and regression testing during various phases of the application

using QTP.

• Utilized QTP to perform data driven test scripts and worked with shared/per action based

Object Repositories.

• Used parameterization for using various data to test the application using QTP and

worked on both expert view and keyword view.

• Used Quality Center for tracking bugs and bug reporting

• Responsible in providing regular test report to the management using MS. Excel.

Environment: QTP, Quality Center, Windows XP

Company: Comcast

Experience: May 2006 to Oct. 2010

Role: QA Tester

Responsibilities:

• Studied system requirements specifications and developed test plans.

• Executed test cases and verified actual results against expected results.

• Automated the steps for the Regression testing using QTP.

• Coordinating with Developers for Defect Analysis.

• Used Quality Center for reporting bugs.

• Performed Integration testing, System testing, Functionality testing and Data validation

testing, User Interface Testing.

• Developed and performed manual test cases for various type of testing.

• Interacted with developers and various members of the team to discuss and resolve

defects and their priorities.

Environment: Manual Testing, QTP, Quality Center, Windows XP

Company: Comcast

Experience: March 2000 to May 2006

Role: Cable Technician

Responsibilities:

• Responsible for supporting all testing related to controller and set- tops.

• Responsible for Maintaining /troubleshooting all Motorola Headend equipment issues.

• Responsible for maintaining and supporting all testing related to DTA and MDTA.

• Responsible for code download and support of all set-tops for A28 and Blackhawk

testing.

• Develop and implement new procedures for upgrade, schedule, and maintenance to keep

customer outages at a minimum.

• Test and approve all Motorola and SA Conditional Access hardware and software set-top

code, DAC and DNCS code.

Environment: Manual Testing, Windows 2000, XP

Company: Winn-Dixie, GA

Experience: Jun. 1994 to Oct. 1999

Role: Store Manager

Winn-Dixie store is American supermarket chain based in Jacksonville Florida. Winn-Dixie

currently operates 485 stores in Florida, Louisiana, Georgia and Mississippi.

Responsibilities:

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• Manage Winn-Dixie’s largest-volume store with sales of approximately $100,000 per

week.

• Handle all merchandising, inventory control, ordering, cash control and maintenance.

• Oversees store opening and closing procedures.

• Hire, train and coordinate a staff of 75.

• Inspire sales staff to develop and implement special promotions and events.

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