Desktop Support

Sami L. Saleh

*** **** **** **** *****, Florida 32960

***********@*****.*** C: 772-***-****

SOFTWARE E NGINEER

Objective: Seeking a challenging position as an entry level Software Engineer in a

leading organization where innovation and education are valued and encouraged.

Detail-oriented, results-driven, customer-focused, analytical, and creative Software

E ngineer. Successful working in both team and self-directed settings. Strong in

mathematics, design, and integration problem solving skills. Advanced in

p rogramming, developing, testing and debugging code; designing interfaces; and

administering systems and networks. Developing and presenting complete business

and financial plans. Extensive experience in the installation of computer hardware

and software applications, software testing, t roubleshooting, designing, creating,

and updating web pages. Technical knowledge in the following:

Environments Windows 95/98SE/2000/XP/Vista/7, L inux, ECLIPSe, MS Visual

S tudio

Programming C \C++, Java, C#

Scripting HTML, CSS

Database MySQL, MS Access, Relational Databases

Design Photoshop CS6, Dreamweaver CS6

Developments Software Matrix and Modeling, Artificial In telligence (AI),

Computer, Networking, Simulation and Modeling

T roubleshooti PCs, Cell phones, LAN Networks,

ng

P rofessional Experience

I nformation Technologist/ Web Designer, 2009 to P resent

Catering by Kal- Denver, Colorado

Management of hardware, software, security, and network administration.

I dentification of business technological needs to increase efficiency. Planning,

i ntegration, installation, and maintenance of needed technology, networks,

applications, programs, as well as, replacement, changes, upgrades, and

customizations to adhere to business needs. In addition, development, design,

maintenance, and alterations of website, multimedia resources and social media

accounts.

M anager/ Computer Technician, 2005 to 2007

Gardenia In ternet Café

Management responsibilities included supervision of a small team of employees,

t raining and assessment of employee performance, solving employee related

conflicts; assessing customer needs, addressing customer complaints, processing

and balancing of payments. Computer Technician duties focused on t roubleshooting,

recovery of data, building/rebuilding computers, removal of vi ruses, computer

repairs, resolving hardware and software issues, configuring hardware, installing

and updating software, and replacement of hardware or operating systems.

Sami L. Saleh

430 12th Road Vero Beach, Florida 32960

***********@*****.*** C: 772-***-****

Education and Credentials

Laramie County Community College Cheyenne, Wyoming

2008 to 2009

English as a Second Language Program (ESL)

World Relief Boise, Idaho

2007 to 2008

American Job Skills Program

M ansour University College Baghdad, I raq Degree

Awarded 2005

Bachelors of Science in Softwa re Engineering

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