Engineer Pvt Ltd

Haribabu Naga

Mobile: +91-900*******

Email Id: ********.****@*****.***

Career Objective:

Seeking a challenging career in Hardware & Network field where my skills

and ability will be put to the best utilization that shall yield the

benefits of the job satisfaction and a steady-paced professional growth.

PROFESSIONAL SUMMARY:

. Having over 3.1 years of experience as System & Network Engineer.

Professional strengths:

. Good knowledge of hardware and networking

. Good knowledge of desktop, laptop and server support

. Analytical, organizational and problem solving skills

. Highly committed and able to complete the task within the deadline

. Commitment and dedication towards work.

Education & Certification:

. B.Sc [Computers]from Shanthiniketan Degree College,

Sathupally[Kakatiya University] during the year 2000-2003

. 10 + 2 [M.P.C]from Shanthiniketan Jr College, Sathupally during the

year 1998-2000

. S.S.C [10th class] from Z.P.S.S high school, Thumboor during the year

1998

Technical Skills : Hardware &Networking

Client Operating Systems : Windows XP/Vista/Win7/Solaris10

Server Operating System : Windows 2003/2008 Server

Packages : MS- Office 2003/2007/2010/2013

Antivirus : McAfee /Kaspersky/Bit Defender/Avira

Networking : NTFS security, DNS, DHCP, IIS, LAN,

TCP/IP, cabling

And Ethernet

Backup and Recovery : NT Back-up and Recovery

Professional Experience:

> IBM Partner Kaizen IT Services Pvt Ltd

> Project Location In GVK Corporate Office, Hyderabad

> Designation: System Engineer

> Duration: 03rd August 2011 - Present.

> Pcs Technologies pvt ltd

> Designation: Customer support Engineer

> Duration: March 2010 to August 2011

> Job Responsibilities:

. Skilled in installation, configuring, maintaining of desktops and

troubleshooting hardware\software issues with strong interpersonal and

analytical skills

. Support for over 300 +Workstations, Servers and network peripheral

devices

. Manage the configuration and performance of all workstations and

servers

. Configuring and troubleshooting Microsoft Outlook 2003/2007/2010 on

client systems

. Configuring email exchange in phone

devices(Blackberry,HTC,Iphone,Android)

. Monitoring Events, Memory utilization & Physical hardware health check-

up in servers.

. Updating servers and desktops with latest service packs hot fixes

Microsoft Security Patches and McAfee updates

. Responsible for upgrading and installing Rams, Hard drives, Mother

boards and modems for laptops and desktops.

. Troubleshooting remote client issues using Team viewer

. Preparing monthly work status report and updating technology specific

documents

. Installing operating systems like Windows XP/vista/7/8 and Server

2003/2008

. Configuring Local, network and wireless Printers and Scanners of

various printer versions.

. Configuring the video conference for other locations using Polycom

device.

. Basic implementation and configuration of Linksys-wireless, D-link

access points, Switches

. Worked on third-party tools like Netmeeting, tight vnc & realvnc.

. Accounting package Software Installation and trouble Shooting

. Responsible for all aspects of Local Area Network

. Data Backup, Restore & data recovery.

. Maintain Inventory of all computer equipment and create data base

to begin tracking warranty periods.

. Attending customer calls through email and phone and keeping a track of

all calls and generating reports.

. Configuring FTP and given access as per user requirement

. Creating Users and computers in the domain and Managing all the systems

through the domain.

. User management, Group management, Password Complexity and implementing

security policy.

. Installation & maintaining the wireless Access points.

Personal Profile:

Father's Name : Satyanarayana

Date of Birth : 15 June 1983

Gender : Male

Languages Known : Telugu, Hindi, and English.

Hobbies : Playing Games, Reading

books.

DECLARATION:

I hereby declare that the information given above is true to the best of

my knowledge.

HARIBABU NAGA

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