Manager Training
Resume:
Saline, MI. ***** 734-***-**** Joann Shafer
Objective Security professional offering 26 years of
diversified experience. Excellent communication and
problem-solving skills. Dedicated to achieving
customer satisfaction as well as meeting or
surpassing company expectations. Able to focus on
projects, develop shrink strategies, manage people
and meet or exceed deadlines. Strong rapport with
personnel, customers, and associates based on
knowledge, professionalism, and integrity. (5)
Years experience writing and implementing accident
and fire safety audits. Background investigator and
Hiring Manager for my current company
I am eager to obtain a position to utilize my
Investigation, communication, leadership and
organization skills while working within your
organization. I will provide effective, courteous
supervision of sensitive areas to help maintain
order.
Experience 2007-Current Sears Holdings Corporation
Westland, Adrian, Jackson, Garden City (Kmart
Stores)
LOSS PREVENTION SALARY MANAGER, Responsible for the
prevention of loss at the store level including
internal/external theft investigations, safety,
employee errors, working reports, writing audits,
maintaining associate work schedules for loss
prevention associates and overall maintaining
public order on the store premises. Multi store
experience. Shrink Audits and Accident /Fire Safety
Prevention Plans.
Received Promotion ( Salary Investigation
Manager).
Lead Investigator Internal theft case resolution on
employee theft
Plans on Shrink Strategy Actions. Resulting in
inventories meeting plan.
In charge of safety team and writing safety plans.
Received the Star Award for Top Loss prevention
Manager in my District 2008.
Background investigator and hiring manager
Deferred 1987-2004 Police Officer City Of Ann Arbor Ann
Retirement Arbor, Mi.
FTO-Field training officer
Back ground investigator (New Police Hires)
Implemented training course for new recruits.
Senior training officer
G.R.E.A.T Instructor. Taught 7th/8th graders. (Gang
Resistant Education and Training
Twice received "cop" of the month within the dept.
172 officers
1985-1987
Bronson Hospital: Security Officer, Kalamazoo, Mi.
Maintained security/safety for the entire hospital
inside and out.
Continued
Investigative Report writing
CCTV
Customer relations officer
Education
2000 - Madonna University B.S Criminal Justice
Livonia, Mi.
1984-1987 Kalamazoo Community College,
Kalamazoo, Mi.
.A.A Applied Science ~ Law Enforcement - Minor Pre-
Law
Graduated MLOTC~ Police Academy State Certified/
State of Michigan
Gobles High School- College Prep Courses : Degree
Qualifications/S WickLander Certified.
kills Trained and Familiar with various forms of
CCTV/Intellex equipment.
Interview and interrogation certification training.
Defensive tactics training and verbal Judo.
Diversity and High risk incident training.
CPR and first aid certified.
Proficient in Microsoft Word, Excel and Power
Point.
References:
Ralph Marriquin Ann Arbor Police Lt.
7308 Braun Dr. Howell Mi.
Mark Kern, Store Manager Adrian, Kmart
1416 S Main St, Adrian, MI
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