Customer Service Sales

Anthony James E. Pansoy

***** ***** **. ********, ** 90703 1-408-***-****, ************@*****.***

EDUCATION BSBA- Corporate Financial Management 05/2012 GPA: 3.57/4

San Jose State University, San Jose, CA

WORK

EXPERIENCE FSP Oxygen and Acetylene Inc.: Management Trainee

Cebu/ Misamis Oriental Phil. 07/2012- 01/2013

. Checked and reconciled daily sales reports with cash

position books and daily deposits

. Supervised cylinder management, tracking, and retrieval of

inactive cylinders

. Reconciled cash position books with outstanding checks

. Facilitated the creation of P.O. from existing customers

Mrs. Fields/Pretzel Maker/TCBY: Store Associate

San Jose, CA 12/2011- 05/2012

. Provided excellent customer service that improved monthly

sales

. Employed upselling strategies and other promotional tools

to encourage additional product sales

. Worked in a fast paced and demanding work environment

requiring high customer attention

. Efficiently handled cash and daily register reconciliation

De lisle Family LP: Office Assistant

San Jose, CA 09/2011- 01/2012

. Managed and updated files and accounts related to

commercial real estate assets

. Reconciled monthly rental invoices to individual customer

accounts

. Prepared unsigned checks for monthly payments

RELEVANT

SCHOOL WORK "Nike Company Analysis"

San Jose State University

San Jose, CA 03/2012

. Thoroughly analyzed company 10K using financial ratios

like the Du-Pont ROE equation

. Developed AFN Sensitivity analysis using sales growth

percentage as account growth driver

. Facilitated assignment work schedule and consolidated final

team output

. Presented analysis in class and attained "A" grade for the

project

"Power Corporation and Best Company Consolidation"

San Jose State University

San Jose, CA 03/2012

. Created Consolidated financial statements for parent and

subsidiary company after 1st year of ownership

. Utilized GAAP rules for partially owned company bought

above Fair Market Value

. Generated Consolidated Worksheet, Income Statement, Balance

Sheet, and Retained Earnings Statement

. Attained an "A" grade for the project

RELEVANT

COURSES Financial Management and Theory, Problems in Financial

Management, Financial Institution and

Markets, Investment Analysis, International

Business Finance, Intermediate Accounting I & II,

Advanced Accounting, Advanced Management

Accounting & Control Systems, Strategic Management

SKILLS Technical: Proficient in MS Office, Word, PowerPoint,

Excel, Ba II plus Texas Instruments

Financial Calculator and

Peachtree Accounting Software

Soft skills: Good Project management skills,

Good Communication, Presentation, and Customer

Service skills,

Multilingual: English, Cebuano, and Tagalog (written and verbal)

ACTIVITIES SJSU Beta Gamma Sigma Honor's Business Fraternity, Member

Spring/2012-Present

& AWARDS SJSU Dean's Scholar, Awardee

Spring/2012

SJSU Cum Laude

Spring/2012

SJSU National Honors Society, Member

Spring/2011- Present

SJSU Financial Management Association, Member

Spring/2011

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