Manager Engineer

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Mobile No: +91-962-***-****

Ankit Shukla Email id:

********@*******.***

OBJECTIVE

Seeking a challenging position in an organization to enhance my personal

and technical skills by knowledge, intuition and experience.

PROFESSIONAL CERTIFICATIONS

> Cisco Certified Network Associate (August,2010)

> Cisco Foundation of Field Engineer (May,2012)

> HCL Certified Network Engineer (HCNE)

TECHNICAL SKILLS

> Knowledge of Internetworking, OSI Layers, TCP/IP.

> Installation, configuration and integration of Microsoft Lync 2010 &

2013, Microsoft Exchange 2010 & 2013 and Unified Messaging.

> Good knowledge on Installing and provisioning VMware servers (Esxi

4.0, 5.0).

> Protocol Knowledge: Ethernet, Fast Ethernet, Token Ring, SMTP/POP3,

FTP, Telnet, SNMP, DNS, DHCP, Frame-Relay, OSPF, EIGRP, RIPv2, TCP/IP,

SIP and OSI models.

> Configuration and troubleshooting of

o Routers: Cisco1800, 2600, 2800, 2900 series.

o Switches: Cisco 2950, 2960, 3560 & 4500 series, HP Procurve

2650, 3500 & 5400 chassis.

o IP PBX: Cisco CUCM, Avaya aura Communication Manager and, MITEL

> Worked on packet analyzer tools like Wireshark.

WORK EXPERIENCE

Current Experience:

Working as "System Engineer - Solutions" in FUTURE BUSINESSTECH INDIA PVT

LTD.

Duration: May 2011 - Till Date

> Client: Sonus Networks India Pvt Ltd

Key Responsibilities:

. Configuring and maintaining L2, L3 switches and routers (HP and

Cisco)

. Microsoft Lync, AD and Exchange Server Installation and

Configuration.

. Installation and configuration of Avaya Aura System Platform,

System Manager and Session Manager.

. Integration of Avaya Aura Communication Manager with Avaya Aura

Modular Messaging.

. Installation & configuration of Cisco IAD, Cisco ATA, CUCM and

other devices.

. Windows 2003, 2008 R2 and Linux 5.5, 6.1 servers Installation.

. Installation and configuration of VMware ESXi 4.0 on HP DL360,

DL380 Proliant Servers and Oracle Sun Netra x4270, T5220 and

creation of Virtual Machines.

. Configuration and troubleshooting of IP phones (Cisco, Avaya,

Polycom, Snom and Grandstream )

. Configuration of Voice Mail server like Iperia, Modular

Messaging.

. Provide support by raising service tickets and solutions to

customer.

. Keeping track of all the devices in lab, their current firmware

version, IP provided to them and kind of support available for

that product.

Previous Experience:

Worked as a Lab Assistant at HCL CDC Bhopal division for six months

Duration: Jan 2010 - June 2010

Key responsibilities:

. Creating network scenarios for students for their practical

works.

. Installation and management of operating systems along with

necessary softwares.

. Configuring Cisco routers and Switches for lab practical.

ACADEMIC QUALIFICATION

Engineering Graduate (B.E) In Computer Science and Engineering from

Radharaman Institute of Technology and Science, Bhopal, Madhya Pradesh.

PERSONAL PROFILE

Name : Ankit Shukla

Father's Name : Mr.G.K Shukla

Date of Birth : 18 Aug 1985

Passport No : J1425109

Current Address : House no. 44/2, 7th Cross, 16th Main,

E.W.S Layout, BTM 2nd Stage, Bangalore 560076

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