Customer Service Project

AJAY SHOKAR

** ***** ******, ****, ********, L*R 1G6

E-mail: ****.******@*****.**

Date of Birth : 25th Sept 1983

Tel: 647-***-****

PERSONAL SKILLS

I am enthusiastic and motivated and enjoy the challenge of sol ving hardware and software

problems. I work well in a team as well as using my own initiative and have developed excellent

customer service skills. I am friendly and approachable, a good communicator and able to remain

calm under pressure.

EDUCATION & QUALIFICATIONS

2003 – 2006 Kingston University, Kingston upon Thames, Surrey, London, United Kingdom

BSc (Hons) Computer Science

2001 – 2003 Advanced Vocational Certificate of Education (AVCE)

Information and Communication Technology Advanced (London)

WORK EXPERIENCE

Feb 2012 – Apr 2013 SEO / PHP Trainer

Worked remotely as SEO Expert. Can provide live ranking on Google.

I have been teaching core PHP/MYSQL, HTML, CSS, AJAX & JQUERY in an institute.

I developed an Enquiry Management Software in PHP for a Hospital & a School. The

software keeps the log of each enquiry made by unique client / patient and also record

inbound calls.

Apr 2009 – Feb 2012 CREATIVE INDIA, Development Manager

My major duties were to manage and train web developers and designers.

Define and initiate projects, and assign developers to the projects, while working

to ensure the ultimate success and acceptance of the project.

Maintain continuous alignment of project scope with strategic business objectives,

and make sure the completion of project within the deadlines.

Present periodic reports of the projects, future opportunities and client issues.

Technologies I was in-charge of were HTML, CSS, PHP/MYSQL, AJAX &

JQUERY, APACHE, WordPress, CodeIgniter.

Jan 2008 – Apr 2009 HED Studio, Freelance PHP Developer

I worked as dedicated freelance developer and developed projects in the following technologies:-

HTML, CSS, PHP/MYSQL, AJAX & JQUERY, APACHE

Jan 2007 – Nov 2007 HED Studio, PHP Developer

I worked as in-house php developer based at London Bridge. Company specialized in web

development for the clients in United Kingdom. I was responsible to code in HTML, CSS,

PHP/MYSQL, AJAX & JQUERY.

1

Glance at few PHP Projects:-

Technologies involved are:- APACHE, MYSQL, AJAX / JQUERY, PHP, CSS, HTML5

www.tunebuster.com

This is an online singing platform for new singers to record their voice or video directly from

their Mic or Webcam. It saves stream onto website no uploading required.

www.havedemo/escorts/

An escorts portal developed for a client that allows people to find available escort services around

them. This is developed using CodeIgniter framework.

www.havedemo.com/escorts/admin/

USER: admin PASS: demo

http://havedemo.com/find44/business-directory

An escorts portal developed for a client that allows people to find available escort services around

them. This is developed using CodeIgniter framework.

www.havedemo.com/find44/admin/

USER: admin PASS: demo

www.conranandpartners.com

This is the project for interior, project, design and product designers, who provide the high quality

design work to their clients.

www.havedemo.com/tailor/

It is an online store for tailored clothing. User can build its own suit to order online.

www.petershamproperties.com

This is the project for an exclusive property rental company specialising in luxury holiday rental

homes.

www.iendorseitweb.com ( e-commerce )

This was a project for a client in Canada, Website allow members to upload photos & videos.

Users can comment on uploaded photos & videos. Admin panel control all of the elements of

website along with member accounts and their uploaded content.

www.curiouscook.co.uk

This is the project for a cookery school for kids based in London.

www.clementpricethomas.com

This was a website for an artist from New York.

www.zestgallery.com

There is common admin panel that allows to upload content to all 3 three different

website controlled by Zest, Adam Aaronson and Aaronson Noon staff.

www.plainenglishdesign.co.uk

This was a website for very famous interior designers based in London.

2

www.londondebates.co.uk

This is the website for Londoners by Londoners. This website is based on 5 major the debate

topics and contains online Blog for editor, a forum and articles to which any one can post a

comment.

www.vercenni.com

This project is still under construction for villas in Italy. This website will have admin panel that

would control al the elements of the front end. Most of the sections of this website would be

static.

July 2003 – Dec 2004 TECHCHANNEL, Technical Assistant (London)

My major duties involve identifying faults, assembling, upgrading and repairing PCs. Instillation

of operating systems and all sorts of applications according to the user’s requirements. I advise

customers on any technical problems they experience it could be on phone or personal contact at

help desk. Other than that on minor side my job includes keeping e-mils up to date.

INTERESTS AND ACTIVITIES

I love to go gym to work out and also enjoy playing basketball & Tennis. I like to spend time

creating dynamic websites or improving my knowledge on server side scripting. Other interests

include reading and keeping up with the latest film releases at the cinema.

REFERENCES

Available upon request

3

Contact this candidate