Customer Service Supervisor

William Beckham

** ******** ****, **** *****, CA 90803

Residence: 562-***-****, Mobile: 562-***-****

Email: ******@***.***

EDUCATION: Masters degree Kinesiology 1992 CSU-Long Beach

OBJECTIVE: I am seeking a position that allows me to use my experience and education to advance in a tenured position in my career.

EMPLOYMENT HISTORY:

Instructor 08/95--- Present

Employer: LA Harbor College

1111 Figueroa Pl. Wilmington, CA 90744

Supervisor: Nebeel Barakat, 310-***-****, may be contacted

As an instructor in the Health Science Department I provide training, direction, encouragement,

motivation, and nutritional advice to prepare students for a healthy lifestyle. I plan, organize, and conduct

teaching sessions, explaining and enforcing safety rules and regulations. I plan and direct physical

conditioning programs that will enable students to achieve maximum performance. I instruct individuals

and groups in performance principles, such as specific ways of moving the body, hands, or feet, to

achieve desired results. Teaching instructional courses and advising students to reach their potential in a

particular area of physical conditioning. I maintain a knowledge of principles and methods for curriculum

and training design, teaching and instructing for individuals and groups, and the measurement of training

effects. I enjoy working with a culturally diverse student population.I strive to meet their needs in fulfilling

their goals at Harbor College by providing a safe environment where individuals may work to achieve

success academically.

Instructor 08/95--- 05/05

Employer: Long Beach City College

4901 East Carson St. Long Beach, CA 90808

Supervisor: Wil Shaw, 562-***-****, may be contacted

As an instructor in the Health/ Physical Education and Athletic Department I maintain a knowledge of the

principles and methods for curriculum and training design for instruction and teaching individuals and

groups. Teaching instructional courses and advising students by providing good customer and personal

services. I plan, organize, and conduct instruction sessions, explaining and enforcing rules and safety

regulations to students. I instruct students in performance principles, such as specific ways of moving

the body, hands, or feet to achieve desired results. I strive to help students reach their potential in all

areas of physical conditioning. I maintain a knowledge of changing rules, techniques, technologies, and

philosophies relevant to today’s changes in sports.

Instructor 08/08--12/10

Employer: El Camino College

Crenshaw Blvd. Torrance, Ca 90506

Supervisor: Tom Hazell 310-***-****, may be contacted

As an instructor I provide personal service and customer service, this includes individual needs

assessment, meeting quality standards for services, and evaluating customer satisfaction. Clerical

services such as word processing, managing files and records, designing forms and tracking attendance

of individuals. Instructing students in performance principles such as specific ways to move the body to

achieve the desired results in fitness and rehabilitation. I worked at identifying complex problems and

reviewing related information to develop and evaluate options and implement solutions. I work with a highly diverse population always giving full attention to what individuals were saying, understanding,

asking questions, responding appropriately. I taught various physical conditioning classes and activity

classes including basketball.

Summary: I am an intrinsically motivated individual who values opportunities. I have dedicated myself to

helping students become successful in the classroom and in life by promoting a healthy lifestyle which

I believe will aid in their becoming successful productive citizens in their community.

Non-collegiate Work Experience

Teacher/Coach/Athletic Director

Diocese of Orange County/Our Lady Of Guadalupe School - La Habra, CA

August 1988 to June 1995

As a teacher at OLG I planned, organized and conducted teaching sessions for students grades K-8,

explaining and enforcing rules and regulations. I plan and direct physical conditioning programs and

activities that will enable students to achieve maximum performance.

As an Athletic Director I represented the school at all functions relating to the Parochial Athletic League.

I planned and organized games, travel, schedules, and academic performance of athletes. As a coach I

taught skills, strategies, planned conditioning sessions for my athletes, identified developmental needs

of others, coaching, mentoring, helping others improve their knowledge and skills. I coached our young

women's basketball teams to two back to back Orange County Championships. I had three or four of

players who when on to play at the high school and community college level in the sport.

Education

MA in Kinesiology/Physical Education

California State University Long Beach - Long Beach, CA

December 1992

B.A. in Kinseiology

CSU-Long Beach - Long Beach, CA

May 1990

Skills

1- Service-oriented, always searching for ways to help individuals 2- Public speaking, good lecturer 3-

Leadership, community outreach 4- Coaching, skills breakdown,5- mentoring, identifying developmental

needs of others 6- Teaching, assessing individual skills 7- Learning strategies, selecting and employing

appropriate instructional methods 8-Experience in assessing physical conditioning levels of individuals 9-

Adapt at age/skill specific in teaching/coaching technique 10-Hands-on flexible instructor 11- Motivator,

able to inspire others to successful conclusions

Contact this candidate