Customer Service Technician
Resume:
Alix Robinson
***** ****** *** ***** *******,Ohio 44137 440-***-****• ********@*****.***
OBJECTIVE:
To secure a position in the field of electronics and/or engineering where I can utilize my education and
promote the goals of the hiring company.
EDUCATION:
ITT Technical Institute Strongsville, Ohio Graduation: 03/2011
Associate of Applied Science Degree Computer Electronics and Engineering Technology
SUMMARY OF SKILLS:
o Hands-on experience upgrading and maintaining computer hardware
o MS Office Suite: MS Word, MS Excel and PowerPoint
o Proficient in Multi-Sim
o Analyze & troubleshoot DC circuits
o Determine resistors & capacitors by code
o Determine voltage, current, resistance, & power by calculations and measurements
o Test equipment and circuitry to conduct functionally
o Hands-on experience analyzing, constructing and troubleshooting DC, AC and RF
o Network Analyzer, DMM, amplifiers, Generators, Oscilloscopes, Logic Probes
o Verify frequency, resistance, voltage, power and current
o Proven ability to use various electronics testing equipment
o Exceptional Customer Service, Communication skills, Team player and willing to work hard to
achieve results. Ability to problem solve, prioritize and exceptional time management skills.
RELATED COURSES:
Electronic Devices I, II AC Electronics Electronic Communications Systems I, II
Digital Electronics I, II Microprocessors PC Technology
DC Electronics Control Systems
EXPERIENCE:
Emerson Network Power New York, New York 12/2012-2/2013
Battery Specialist
o Performed preventative maintenance on batteries. This included voltage readings, specific gravity,
resistance readings and battery replacement
Matrix Systems Cleveland, Ohio 3/2012- 9/2012
Field Technician
o Installation and Service all Access Control systems for various companies
o Wiring and testing of Reader Control Modules, Employee I.D. card readers, and motion sensing
devices
o Reading diagrams of wiring and system schematics and use of various hand tools
Gooch and Housego Highland Heights, Ohio 3/2011- 3/2012
Coatings Technician
o Crystal cleaning and coating
o Updating procedure manual for cleaning crystals and operating machines
o Operate gold plating machine and Ion Beam Sputtering machine
o Rotate various pressure tanks
o Use various hand tools
o Clean room experience
Kraftmaid Cabinetry Middlefield, Ohio 8/2004 – 4/2010
Floater
o Performed data entry, fork lift, reach truck, and order entry
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