Customer Service Manager

Location:

Posted:

May 04, 2013

Brooklyn Center, MN ********@*****.***

55430

Syderia Major

Objective: To obtain a satisfying & challenging position in which I can utilize my skills & gain new ones.

Experience:

Aug. 2010-present ProStaff Minneapolis, MN

Customer service rep. Lead

Provided feedback & coaching to CSR’s in a fair & professional manner.

Answered incoming calls from customers about class actions (provided scripted answers).

Sent/responded to emails & light data entry.

May 2010-July2010 U.S. Census Bureau Edina,MN

Enumerator, Short-Term Position

Made door-to-door contact throughout the community.

Conducted short interviews while obtaining statistical information.

Dec. 2009– June2010 RGIS LLC. Bloomington, MN

Inventory Specialist

Traveled throughout the metro to store locations and completed work quickly & efficiently.

Work independently and with others to complete store inventory lists.

Learned how to multi-task and pay close attention to detail.

Jan. 2005–Nov. 2009 Variety Beauty Supply Minneapolis, MN

Assistant Manager

Managed and trained employees while helping with loss prevention.

Cashiered, made bank deposits & change orders.

Kept customers happy while dealing with returns & exchanges.

May 2003–March 2004 Camp Snoopy Bloomington, MN

Food Service Associate

Served food promptly & accurately.

Cashiered, balanced drawer & made deposits.

Conducted light cleaning (mop, sweep, dust, wipe down windows & countertops).

Education:

2001–2005 Washburn High School Minneapolis, MN

International Studies Japan Bowl 2003

Skills:

Cashiering, working with others, customer service, basic computer skills, time-management, light

cleaning, responsible, punctual, fast learner.

References available upon request