Sales Customer Service

TA N JA E A S T M A N

EXPERIENCE

Account Executive, Blanchard, Addison, TX 2 0 0 8 - 2 0 1 2

Assisting clients with their purchase and their sales expert for precious metals and rare coins, maintaining existing

client base, establishing new accounts, relationship building with client base, identifying client needs, communicating by

phone, e-mail and fax, handling payment for products for immediate purchase and setting up payment plans

Sales Associate, Best Buy, Dallas, TX 2 0 0 5 - 2 0 0 7

Assisting customers with their purchase and as their sales expert for cell phone and contracts from any of the major

wireless companies, consultive sales relationship building with customers during sale of smart phones, media players,

digital camera, video camera equipment, coverage plans, accessories, handling payments at check out, setting up

payment plans

Self-Employed, Equine Training, San Antonio, TX 2 0 0 2 - 2 0 0 8

Education, expert training and care of large groups of horses, medical attention and care of injured Equines,

rehabilitation, retraining, riding instructor, presenting horses at equestrian events

Travel Management, Carlson Wagonlit Travel, San Antonio, TX 2 0 0 0 - 2 0 0 2

Travel professional booking reservations for air, hotel, car and amtrak in Sabre for government traveler, assisting

traveler in reaching designated location in a timely fashion, updating and confirming reservation changes with traveler

Reservation Management, Randolph Inn, Randolph Air Force Base, San Antonio, TX 1 9 9 9 - 2 0 0 0

Reservation management professional booking rooms and suites for individual military and civilian personnel, VIP

traveler, specializing in large group reservation of active duty, military, maintaining front desk, performing check in and

check out for traveler, handling payment at check out, reserving additional rooms required with off base hotels

E D U C AT I O N

Floral Design, Apprenticeship, Zweibrücken, G E R M A N Y 1 9 9 2

Technical School, Saarbrücken, G E R M A N Y, F L O R A L D E S I G N 1 9 9 2

Advanced Business School, Zweibrücken, G E R M A N Y 1 9 8 8

Business School, Zweibrücken, GERMANY 1986

High School, Contwig, G E R M A N Y 1 9 8 4

SKILLS

Sales expert in a variety of products and services, by phone, e-mail and/or in person, customer service expert, fluent

in German and English, networker, detail oriented, excellent organizational and problem solving skills, self-motivated,

team player, proficient in multi phone system, highly proficient in Microsoft Word, Excel and Power Point, Pages,

Numbers, Keynote, Aperture, teaching and guiding other employees through sales process, teaching product

knowledge.

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