Heather M. Harkness

***** *********

Lancaster CA 93535

abszot@r.postjobfree.com

661-***-****

OBJECTIVE

A position where all of my skills and training can be utilized and allow for continued growth.

EDUCATION

Everest Institute Kalamazoo, MI

Medical Assistant Diploma 04/2008-Graduate

SUMMARY OF SKILLS

EKG, PAP exam setups, IV tray setup, Transcription, Injections, Rectal exam setups, WS Word, Vital Signs, Sterile tray setups, MediSoft, Hemoglobin/Hematocrit, Venipuncture, First Aid, Bandaging, Autoclaving, Eye Irrigation, Ear Lavage, Dosage Pharmacology, Anatomy, Physiology, Snellen Eye Examination, Surgical Patient Scrub

Laboratory Procedures: Specimen collection, capillary puncture for hemoglobin and hematocrit, urinalysis with microscopic examination slide preparation, glucose determination, and CPR certified.

Administrative Procedures: filing, ICD-9 and CPT coding, basic insurance billing, general office duties, basic computer skills.

CERTIFICATIONS

CPR and First Aid Certified - American Heart Association

Honor Roll Awards – Everest Institute

Perfect Attendance Awards – Everest Institute

HIPAA and OSHA Complaint

WORK EXPERIENCE

Fresenius Medical Care Kalamazoo, MI

Medical Assistant Extern 03/2008-04/2008

Completed clinical tasks which included stripped/disinfected machines, held

patient procedure sites, bandaged sites, patient transport, attended to patients

needs and inventory control.

Bob Evans Portage, MI

Server 12/2007-8/2008

While providing excellent customer service took care of individual dining

areas as well as cleaning tables, serving food and cash handling.

Poor Richards Café Kalamazoo, MI

Server 08/2006-12/2007

While providing excellent customer service worked as a team player as well

as cleaned tables, serviced customers, cash handling and maintained cleanliness

of the restaurant.

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