Fluent in Spanish, 18 yrs exp. IA and staff file reviewer

Jeffrey C. Hill ***************@*****.***

Mobile: 602-***-****

EXECUTIVE

SUMMARY: I am seeking work with a company that will utilize my extensive Customer service, Claims

handling, Spanish language and Computer skills – where I can truly make a positive difference to

the work environment and the bottom line by providing quick, courteous and fair service to our

customers in accordance with company guidelines.

EXPERIENCE: Hill Adjusting, Owner/Manager, Gilbert, AZ 85234; 07/1995 -- present

• Worked with multiple adjusting companies to handle claims for commercial and residential losses.

• Trained many adjusters on computerized adjusting formats and policy interpretation.

• I utilized Spanish language to adjust many claims with those who only speak Spanish.

• I am often used to make re-inspections and correct adjustments after repairs were completed.

QBE First, Claims Adjuster II, Tempe AZ 85284; 08-09-2010 - 08-26-2011

• Claims adjuster handling homeowner policy claims.

• Work with new hires to help integrate into the systems used.

ABJ Adjusters Inc., Claims Adjuster, Houston, Texas 77042; 09-16-08 – 08-15-09

02-13-12 – Present

• Worked with multiple insurance companies to handle claims for residential losses due to hurricane Ike.

• Worked as in independent adjuster for over 10 months on hurricane Ike claims due to my claims experience

and ability to handle claims in Spanish.

• Utilized Spanish language to adjust many claims with those who only speak Spanish.

• I was often used to make re-inspections and correct adjustments after repairs were completed.

Balboa Insurance Group, Claims Adjuster II, Tempe AZ 85284; 01/24/08 – 09/16/2008

• Claims adjuster handling lender placed policy claims.

• Work with new hires to help integrate into the systems used.

• Created training documents used to aid in the completion of work for new hires and assistants whose roles

were being expanded.

• I was employee of the month for July 2008.

Crawford and Company, Casualty/ Property Adjuster, Phoenix, AZ 85020; 05/2003 – 10/2004

• Worked with existing staff to complete claims load in a timely manner.

• Trained new adjusters hired after me on company systems and reporting platforms.

• Worked with lead adjusters and managers in completing files left undone by other adjusters.

• Worked large loss, commercial, and casualty claims in addition to property workload.

EDUCATION: Ricks College, Rexburg, ID

The Art Institute of Seattle, Seattle, WA

LICENSES: Property and Casualty

Arizona 205980 (resident) Connecticut 002315334

Florida E142606 Indiana 768510

Kentucky DOI-686952 Minnesota 40245655

Nevada 754538 New York IA-1192746

Texas 533697

CERTIFICATIONS:

Farmers Insurance Group: Property and Auto Certified

State Farm Insurance: Property and Casualty IDL Certification

NFIP: Residential, mobile home and commercial 30003467

TWIA: Texas wind-pool certified.

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