Customer Service Project Manager

Chad M. Dunham

**** **** *** *****, ********** IN, 46731

260-***-**** **********@*******.***

Objective

To obtain a position in the engineering field where I can utilize my education and skillset working for a progressive company that fosters growth and rewards ambition.

Profile

Motivated, dedicated, personable professional with enthusiastic commitment in the engineering and customer service setting. Flexible and versatile with excellent team building skillset. Competent with demonstrated ability to lead by example and ensure the execution of operational policies. Thrive in a high volume environment with the abhility to interact effectively at all levels in an organization.

Skills Summary

Industrial Engineering Technology

Operations

General Office Skills

Microsoft office / Computer Savvy

Worksite Analysis

Sales/Marketing

Blueprints

Trustworthy

Customer Service

Technical Support

Excellent Accountability

Excellent Multi Tasker

Construction/Carpentry

Public Relations

Professional Experience

SIGN A RAMA – FORT WAYNE, IN

Outside Sales and Project Manager, Present

• Responsible for quoting all outside sales jobs

• Project manager of all installations on and off site

• I.T. Support

• Web Developer

• Production and Quality Control

DMB FARMS – CRAIGVILLE, IN

General Laborer, Present

• Responsible for day to day farm operations

• Ensure the care of animals

• Responsible for the feeding of livestock

• Responsible for farm crop

• Facility cleaning/general labor

• Equipment operation (front loader/tractors/etc…)

• Construct, alter, repair, and maintain buildings and structures

• Lift and move heavy objects as needed

FASTENAL COMPANY. –FRANKFORT, IN

Intern Associate, 2011

• Sales & Marketing (handled the 5 largest accounts)

• Telephone Sales

• Customer Service

• Technical Support

• General office duties

• Responsible for all required paperwork

STRIPER TIME GUIDE SERVICE. –CUMBERLAND, KY

Fishing Guide, 2006-2008

• Provide clients with professional angling experiences

• Client service/interaction

• Provide safe environment for clients

BASH AND ASSOCIATES ELECTRCAL CONTRACTORS INC. –INDIANAPOLIS, IN

Electrician Intern, 2006-2007

• Worksite Analysis

• Job bidding

• Customer Service

• Interacted with suppliers on jobs

• Blueprint reading & design

• General office duties

• Responsible for all required paperwork

Education

Purdue University Graduate West Lafayette, IN

Bachelor of Engineering

Major: Industrial Engineering Technology

Minor: Business

Activities/Honors

National Honor Society

Purdue Bass Club President

Purdue Bass Club Vice President

Purdue Bass Club Public Relations Officer

References available upon request

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