Long Her
Milwaukee, WI **218
Objective
Employment in Field Service related industries
Professional Experience
Sept 1997-Present
TRM Copy Centers/ Solvport/ Burroughs Milwaukee, WI
Field Service Engineer
Accomplished copier technician, experience with Xerox, Konica and Savin brand
copiers
Install, t roubleshoot, repair and maintain self service copy machines in retail
locations
Train end users on newly installed copiers
Perform routine preventive maintenance on copiers, manage copier parts and
supplies for retail locations
Accomplished ATM technician, experience with different types of ATMs such as
T idel, Tri ton, Hyosung, Tranax, Minibank, NCR, Genmega and more
Install, t roubleshoot, repair and maintain ATMs in retail locations
Train merchant on ATM functions
Certified on Tidel Revolution cash sorter
Perform preventative maintenance on Costco networking fuel servers
Conduct and maintain vehicle inventory of 320 different copier and ATM parts
Established a copier rebuild center and shipped to other parts of the region
Kept and maintained 7 different company vehicles
Great driving record for the past 15 years
Team Leader
Maintain and coordinate service call coverage for multiple ter r itories
t hroughout the State of Wisconsin and I l linois
Trained new hires on copier and ATM products
Established tech support line for other techs
Storage facility supervisor, conduct monthly inventory of copier, copier used
parts and vend
tower equipment
Education
Franklin High School
University of Wisconsin, Milwaukee
1992-1996
Milwaukee, WI
Volunteer Work
Shee Yee Community of Milwaukee Group Leader Milwaukee, WI I
2002 - 2006
Board Member 2006 -
2010
References
Available upon request