Customer Service Security

Donavan A. Harrison

*** ***** ******, *** **** **221 *718-***-**** (Main) * ********@*********.***

As a professional with several years of experience, I have exceptional organizational, and customer

service skills. I am deeply committed to using my skills to enhance any organization.

Summary of Qualifications

• Exceptional problem solver, driven to succeed with strong interpersonal and customer service

skills

• Extremely reliable and productive, excellent communication and organizational skills

• Utilization of security software, monitors, equipment and to secure corporate buildings.

Professional Experience

Securitas Security Inc., Manhattan, NY (September2007- Jan. 2012)

Security Officer

• Responsible for relief to other security officers on post.

• Responsible for observing of multiple security video monitors.

• Responsible for receiving and distributing of any package for all clients.

• Schedule and moderate bi-weekly progress meetings.

Advantage Security, Manhattan, NY (March 2004-November 2007)

Security Officer

• Responsibility to observe, report, and deter any unauthorized entries.

• Responsible for lobby desk customer services information.

• Responsibility to observe multiple security video monitors.

Pinkerton, Manhattan, NY (February2001-January 2004)

Security Officer

• Responsible for greeting and informing customers upon entry to the building.

• Responsibility to observe, report, and deter any unauthorized entries.

• Responsible for observing of multiple security video monitors.

Bell Security, Manhattan, NY (Jan 1990 - June 2001)

Security Officer

• Responsible for greeting and informing customers upon entry to the building.

• Responsibility to observe, report, and deter any unauthorized entries.

Education and Training

New York State CPR Certificate of Fitness, Manhattan (March 2010)

New York State Fire Guard Certificate of Fitness, Brooklyn (June 2011)

New York State Security Officer License, Manhattan (June, 20011)

Spanish Town High School, Jamaica, W.I., High School Diploma (June, 1981)

References

References can be furnished upon request.

Contact this candidate