Customer Service Data Entry

Schmidt

Veronica ***** Josephine Dr. Mokena, IL *0448 708-***-**** ***********@*****.***

Profile

Motivated, personable business professional with a successful 32 year career within the Cook County court system.

Talent for multi tasking, and willingness to accept any and all tasks assigned. Poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in deadline driven environments. Excellent

team building skills.

Skills Summary

1. Management 4. Microsoft Office 7. Cashiering

2. Basic Computer Skills Certified 8. General Office Skills

3. Written Correspondence 5. Customer Service 9. Data Entry

6. Scheduling

Professional Experience

Cook County Circuit court: February 1979- December 2010

1. Supervisor of Felony Division: 1995 2010

1. Overseen day to day operations of the felony department

2. Responsible for daily staffing of the courtroom

3. Balance the cash registers at the close of business

2. Court Clerk: 1984 1995

1. File all cases and maintain official records of all cases that came before the Cook County court system

2. Maintain court records of Judge’s orders

3. Prepare and verify all warrants to be input into leads

4. Enter data into internal computers

5. Call cases for the Judge

6. Administer oaths

7. Preparation of all court calls

3. Data Entry Operator: 1979 1984

1. Entry of court coded dispositions

2. Entry of traffic citations

3. Initialized traffic and criminal cases

Employment History

COOK COUNTY CIRCUIT COURT. – Markham, IL

1979 2010

Education

OAK FOREST HIGH SCHOOL – Oak Forest, IL

1974 1978

References

Name: Jan Basile

Title: Chief Deputy Clerk

Place of Employment: Cook County Circuit Court

Street Address: Richard J. Daley Center

City, State, Zip: Chicago, IL, 60602

Phone Number: 708-***-****

Name: Judy Frazier

Title: Court Clerk

Place of Employment: Cook County Circiut Court

Street Address: 10220 S. 76th Ave.

City, State, Zip: Bridgeview, IL, 60455

Phone Number: 708-***-****

Name: Sharron Terock

Title: Adminstrative Assistant

Place of Employment: Cook County Circuit Court

Street Address: 16501 S. Kedzie

City, State, Zip: Markham, IL, 60428

Phone Number: 219-***-****

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