Customer Service High School

Brian K. Redd

* ******** ***** *** **

Maplewood, NJ 07040

Cell: 862-***-****

Home: 973-***-****

Email: *******@*****.***

Objective:

To obtain a position in which my experience and academic knowledge can combine

toward the achievement of corporate goals and personal growth.

Experience:

July 2012 – September 2012 Rock Tenn Newark, NJ Warehouse Worker:

Fast paced work environment, stack pallets according to the order being shipped, heavy

lifting and moving.

December 2011 – May 2012 C3i Denville, NJ Shipping Technician:

Processed orders by scanning order # into computer, verify order item matches with item

being shipped. Ability to lift 40 to 50 lbs. and also take inventory of all items with a future

ship date at the end of the day.

December 2010 – December 2010 UPS Newark, NJ Driver/Helper:

Fast paced work atmosphere, delivered packages to homes and businesses in a timely

manner varying in weight from a few ounces up to 75lbs.

February 2008 – March 2009 Cablevision Newark, NJ Customer Service Rep: (Call

Center) Received a high volume of inbound calls from clients and prospects, explained bills

as well as assist with malfunctions of equipment.

October 2005 – September 2007 Horizon BCBSNJ Newark, NJ Customer Service

Rep: (Call Center) Answer a high volume of inbound calls from clients and prospects alike.

Explained policies and claims procedures also advised benefit options and coverage

verification. Entered all data into system.

February 2003 – May 2004 James E. Churchman Funeral Home Newark, NJ

Security: Secure the area, investigate/report any suspicious activities as well as offer any

assistance to the staff as needed. Interact with visitors upon arrival and departure from

funeral home to assure their safety.

June 2001 – January 2002 Quick Check Bloomfield, NJ Cashier

Worked the primary register getting customers out of the store in a timely manner all the

while maintaining a level of courtesy when interacting with the customer.

Education:

2002 – 2004 Montclair State University: Upper Montclair, NJ

2000 – 2002 Essex County College: Newark, NJ

2000 – 1999 North Carolina Central University: Durham, NC

1999 – Immaculate Conception High School: Montclair, NJ

Achievements:

1998 Immaculate Conception Football State Champs

National Honor Society

Choir Member

Skills:

Microsoft Word, Excel, PowerPoint, Adobe Photoshop, Adobe Illustrator, Quark

References available upon request

Contact this candidate