Medical Assistant - Customer Service

Jolene M. Eckles

************@*****.***

**** *.'F' Street

Stockton CA 95205

209-***-****

Objective

A reliable patient care professional looking for employment as a Medical Assistant. Searching for

an opportunity to succeed by utilizing my positive healthcare skills in a rewarding medical

setting.

Employment History

Aug 2012 –Sep 2012 Kaiser Permanente

Medical Assistant Intern Pediatrics Department

Stockton, CA

Completed 200 hours of internship in the Pediatrics

Department at Kaiser Permanente in Stockton. I have

successfully performed rooming of patients, basic vital signs,

proper recording of vitals and patient history in proper medical

charts, proper guidance of doctor to proper patient room

dictated depending on time or case severity, medication

discharge instructions, orthostatic procedures, ear irrigations,

performed correct sterilizing techniques for surgical tools

needed for specific procedures by preparing autoclave packs

and operating the autoclave sanitizing machines, performed

EKG's, completion of injections using the five rights (Right

patient with two identifiers, Right medication, Right site,

Right dose and Right time). I also assisted the physician with

the proper set up and clean up for the following procedures:

Physical Exams, Toenail extractions, wound treating and

suturing, circumcisions, urinary catheter insertion, cast

applications and removals, bandaging, and other outpatient

procedures. Educated patients and their parents during the

Diabetic Clinic days, and demonstrated how and when to

Sep 2007 - Feb 2008 collect blood sugar samples and administer insulin. I

successfully collected and transported bodily specimens and

cultures within a timely manner, properly delegated discharge

instructions for certain outpatient procedures, and successfully

documented information for the care of the patient using

Kaiser Permanente's paperless charting system.

Front End Supervisor

Ross Department Stores

Stockton, CA

Managing daily operations, ensuring cashiers are prepared by

maintaining accurate accounting of registers, store

maintenance, stock, supplies, and inventory, reconciled all

cash and exchange receipts, credit and ATM transactions to

prepare for ADT pick-up, personnel management, including

recruiting, interviewing, hiring, training, and scheduling.

Home Loan Processor

Jun 2006 - Feb 2007 Prime Time Mortgage

Stockton, CA

Assisted eight loan officers in preparing loans with tasks like

online credit checks, bank receipts and W-2 form collection,

preparing documents for presentation to the underwriter,

ensuring policies and directives are met to close title of loans,

handling and dispatching multiple phone lines, arranged

company meetings, prepared deposits for the brokers,

scheduled appointments for home appraisals.

Oct 2004 - Mar 2006 Head Cashier

Acura of Stockton

Stockton, CA

Entered new vehicles into inventory in the computer system,

processed landing sheets where VIN numbers and IDs are

verified, received sales proceeds from other subsidiaries or

dealerships, recorded cash log sheets made for deposits from

safe, reconciled ATM and credit card transactions by closing

each batch. While providing excellent customer service.

Certifications

Oct 2011 - Jun 2012

Medical Assistant Venipuncture

CPR Injection

First Aid EKG's

Typing Basic Life Support

Education

Oct 2011 - Sep 2012 MTI Business College

Stockton, CA

Medical Assistant

Medical

G.P.A. 3.72

Franklin High School

June 1996 Stockton, CA

General Education

References happily provided upon request.

Contact this candidate