NOVOLIA E.WRIGHT
*** *. ******* ****** *********, FLORIDA 32901
HOME 321-***-**** CELL 321-***-**** ********.******@*****.***
OBJECTIVE
To obtain a position where I can utilize my knowledge and Strengths to help other achieve goals as well as myself.
SUMMARY OF QUALIFICATIONS
Proficient in MS Office (Word, Excel) Windows
15 Years Customers Service Experience, Assist Patients with inquiries Handle Complaints
Supervisory Experience, Trained 15 employees on daily operations and system requirements. Reconciled issues relating to insurance. Demonstrated consistent effiency in daily operational duties including open/closing office.
Administrative Experience
PROFESSIONAL EXPERIENCE
Medical Receptionist 2010-2012
Brevard Eye Center Palm Bay. Florida Answered multi line telephone, handled scheduling of appointments. Posted Daily charges, collected payments on Patients accounts and posted insurance information as needed.. Enforced and practiced Client Confidentiality in accordance to the HIPPA Laws and Practices
Medical Team Leader/ Receptionist 2004-2008
Omni Health Care Melbourne, Florida
Answered multi line telephone, handled scheduling of appointments. Posted Daily charges, collected payments on Patients accounts and posted insurance information as needed.. Enforced and practiced Client Confidentiality in accordance to the HIPPA Laws and Practices. Assist Dr’s And Office Manager with Daily Operations.
Medical Collections / Insurance Clerk 2002-2004
Melbourne Internal Medicine Melbourne, Florida
Located and Monitored overdue accounts. Recorded information about Financial status of Patients. Help determined collections efforts. Arranged for debt repayment or establish payment