Customer Service Representative
Resume:
Gail Jaacks
Bolingbrook IL *****
*******@*****.***
Objective: A challenging position in customer service where my ability to interact with a broad customer base that will promote an opportunity for personal and professional development.
Skills:
Extensive experience in customer service.
Skilled in training staff.
Fluent in MS office suite, with emphasis on Excel, Word.
Ability to organize and manage extensive paperwork.
Excellent office skills.
Experience:
House of Brides/ Schaumburg IL 04/10- 03/12
Sales Consultant
Help customers with purchases.
Work on displays and dress manikins
Order dresses for the department.
Wachovia Dealer Services/Hoffman Estates IL 2003-2010
Remarketing Specialist
Analyzed 30 day reports and problem-solved any related issues.
Managed car titles and affidavits for vehicle auctions.
Processed vehicle reinstatements and redemptions for over 40 customers’ accounts a day.
Household Retail Services/Wood Dale IL 1998-2003
Customer Service Representative
Served as a front line responder for customer disputes.
Maintained highest levels of service through prompt, professional and knowledgeable responses.
Education/Training
West Leyden High School- Northlake IL
Attended Courses sponsored by Household Retail Services these included
Excel
Time Management
Additional Information: Awarded a trip from Household for high productivity.
Contact this candidate