Customer Service Maintenance

STACEY M. ABDUR-RASHEED

*** ********* ******* ********, **

Cell 912-***-****

************@*****.***

ELECTRONICS TECHNICIAN

More than 10 years in positions of responsibility as a power generation

repair and/or supply technician with the U.S. Army and private industry.

Promoted five times while serving honorably in the Armed Forces. Recent ITT

Technical Institute graduate with an A.A.S degree in Computer and

Electronic Engineering Technology. An Honorably Discharged Veteran of the

US Army who served in both Iraq and Afghanistan and in these most recent

positions:

HIGHLIGHTS OF EXPERIENCE: UNITED STATES ARMY

NORTH FULTON HOSPITAL 2011-Present

SPD TECHNICIAN, Roswell Georgia

Provide medical and surgical supplies to appropriate hospital departments.

Each department may be comprised of specialty clinics. Continually

exercising departmental and personal awareness of the relative cost for

various items used to help save money.

1. Maintain records on the use, issuance, stock levels, and maintenance

of equipment.

2. Assembles and loads ward and operating room carts according to

schedules, and fills special and emergency request for supplies.

3. Storage and issuing duties consist of labeling items to show date of

sterilization and shelf-life; and storing the items in such a way as

to preserve the sterile condition. Fills requests for items based on

daily schedules of needs or on individual requisitions.

WAREHOUSEMAN 2009-2011

ITT SYSTEMS, Afghanistan

Work in the SSA warehouse, responsibilities include but are not limited to

operating a forklift, receive, issue, store, and turn-in items and

equipment. Utilize the SARSS system to perform all duties. Request,

receive, and issue repair parts and supplies in support of maintenance

operations. Prepared shipments and used RFID tags for tracking.

4. Operate Material Handling Equipment reference applicable regulations

and procedures of Certification.

5. Responsible for processing Material Requisitions in Central Receiving

using SARSS and assisting Stock Clerks with selecting items for issue.

6. Participate in receiving turn-in of items from units.

7. Perform unloading and loading of equipment from incoming shipment.

8. Transport/stock equipment according to assigned warehouse locations.

9. Provide customer service.

GENERATOR MECHANIC 2007-2009

AGS AECOM, Afghanistan

Duties included maintenance repairs and scheduled services on generators at

the direct support and general support level. Responsible performing

preventative maintenance and for ordering and receiving service and

replacement parts, coordinating generators and fuel tanks and inspecting

and maintaining fuel tanks along with fuel distribution and records.

10. Diagnosed and effectively repaired diesel powered generator sets with

the use of schematics and wiring diagrams; as well other technical

manuals.

11. Repair and replace fuel supply pumps, alternators and starters.

12. Replace seals, shaft sealing rings, voltage adjust switches and

current controls.

13. Prepare log books, operating reports, malfunction reports, supply and

maintenance records; order and maintain the inventory for all

generators and all associated maintenance paperwork.

14. Formulated and maintained programs and guidelines aimed towards

detecting and reducing wastes and related unnecessary costs.

POWER GENERATION MECHANIC 2004-

2007

FORT STEWART, GA & IRAQ

Accountable for the daily operations, inspection and service of more than

$800,000 worth of equipment and tools. Appointed the Senior Generator

Mechanic within the battalion motor pool and given the responsibility of

supervising and training soldiers. Provided general and direct level

maintenance support for both Environmental Control Units and generators.

1. Effectively set up and managed generator operations for field training

exercises and conducted company level CTT training and testing;

instructing both peers and subordinates in tactical and technical

skills.

2. Performed Quality inspections on generators and air conditioning

units, also responsible for compiling, recording and scheduling

maintenance for all power generation equipment for the motor pool.

3. Sustained equipment readiness rate at 98%, above the Army's standard

of 90%.

POWER GENERATION APPRENTICE

2002-2003

FORT STEWART, GA & IRAQ

Responsible for maintaining all generators and electrical power equipment

for all DoD facilities. Inspect, service and repair or arrange for repair

of all generators which support all DoD units / activities. Performs PMCS

services and maintains service and maintenance records on all generators;

also performed maintenance on gasoline/diesel generators 3KW and up.

4. Used US Army Technical manuals along with reading wiring diagrams and

schematics to determine the extent of repairs and replace worn or

damaged parts such as but not limited to; seals, fuel injectors/pumps,

starter solenoids and belts.

5. Diagnosed and performed accurately all phases of vehicle repair.

Removed, cleaned, repaired, reinstalled and adjusted all vehicle

components.

PROFESSIONAL TRAINING

17 weeks of US ARMY Power Generation Repair Technical School / AC and DC

Electronics / Basics Networking and Programming / Engineering and

Scientific Notation / Ohms Law / Voltage Divider Formulas / Input & Output

Devices / Calculators / Oscilloscopes / Function Generators / Multimeters /

Unit Level Logistics Systems-Ground (ULLS-G) /Army War Reserve Deployment

System Course (AWRDS) / Standard Army Maintenance Systems (SAMS E)

AWARDS and DECORATIONS

1. 2 Army Commendation Medal

1. Army Good Conduct Medal

1. National Defense Service Medal

1. Global War on Terrorism Expeditionary Medal

1. Global War on Terrorism Service Medal

1. Iraq Campaign Medal

1. Army Service Ribbon

1. 2 Overseas Service Ribbons

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