Customer Service Supply Chain

Daniel G. Kim

*** ******** ******, ** ***** TEL: 909-***-**** ***.****@*****.***

Education

*/**** – 3/2010 University of California, Irvine, Department of Social Sciences,Irvine,CA

Bachelor of Arts Political Science Degree received

6/2006 – 8/2006 National Taiwan Normal University, Mandarin Training Center, Taipei,ROC

Attended study abroad summer course focusing on fundamental Mandarin.

Activities

9/2005 – 6/2008 Air Force Reserve Officer Training Corps, Los Angeles, CA

Attended Detachment 055 at University of California, Los Angeles to

commission as 2nd Lieutenant of the United States Air Force.

Work Experience

1/2012 – 1/2013 Supply Chain Officer – Encompass Global Logistics, Irvine, CA

Employed under Reefer cargo export & Air Import/Export department.

Responsibilities include coordinating with ocean/air carrier & trucking

company, and documentation.

5/2010 – 10/2011 Air Operation Clerk – Dimerco Express (U.S.A.) Corp., El Segundo, CA

Employed under both Air Import & Export divisions. Responsibilities include

booking flights; arranging with delivery trucking companies; providing

customer service to all involved parties including oversea Dimerco branch

offices; completing in-bond statements (FM 7512) for CBP approval.

Intern – California State Assemblyman Van Tran of the 68th District

2/2010 – 5/2010

Office, Costa Mesa, CA

Drafted response letters to constituents regarding public policies; researched

and updated current roster of the Orange County district members; created

PowerPoint visual for public relation events.

3/2008 – 8/2008 Waiter – Tenko Teriyaki House, Irvine, CA

Answered inquiries via telephone and in person; received and tended

customers’ needs; operated cash registers; responsible for assessing profit

and distributing tips of the respective day; maintained clean environment.

4/2005 – 7/2005 Customer Service/Waiter – Jojo’s Kitchen Pizza, Brea, CA

Received orders via telephone and in person; provided assistance for

waiters; operated cash registers.

License

Passed US CBP Customs Broker License exam in October 2010.

Languages

Familiarity in spoken Japanese, Korean, and Chinese (Mandarin).

Skills

Research experience in UCI database such as Lexis-Nexis; proficient with the following OS:

Windows 7, Vista, XP, and Mac; knowledgeable in Microsoft Word, Microsoft Excel, and

Microsoft PowerPoint for 2003/2007 version.

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