Service Customer Care

RESUME

SHRAVANI.D

D\o Siva prasad

D.NO. **-*-25(4)

ONGOLE - 523001

PRAKASAM DISTRICT, E-mail

:********@*****.***

ANDHRA PRADESH Mobile :770-***-****

S.INDIA

CAREER OBJECTIVE

To work and continue my career in a challenging environment so as to

apply and enrich my professional and personal skills to adopt value-

oriented approach coupled with sincere and dedicated service for the

accomplishment of organizational goals.

EDUCATIONALQUALFICATION

Qualification Board/University Period % Of marks

GRADUATION Diploma in DCCP 2006-2009 68.78%

INTER Board of Intermediate 2004-2006 82.16%

SSC Board Secondary 2003-2004 65.16%

Education

PROFESSIONAL EXPERIENCE:

> I am completed one year Apprenticeship in Satish Dawan Space centre SDSC

SHAR in Sriharikota during the period from 08-06-2009 to 08-06-2010.

> I am working as customer care service in Citibank banking voice process.

SOFTWARE PROFICIENCY

> Operating System Windows & XP, M.S. Office.

> Internet Operations.

> C Language

> Visual basic

> Oracle

> Tally 9.0

Technical Qualification:

. Type writing successfully completed Lower & Higher grade in English.

. Short hand successfully completed lower Grade in English

PERSONAL TRAITS

. Self Confidence

. Positive thinking

. Communication skills

. Motivational skills

. Hard working nature

PERSONAL PROFILE

. Name : Shravani.D

. Father Name : Siva prasad.D

. Mother Name : Lavanya.D

. Date of Birth : 23-Dec-1989

Gender : Female

. Nationality : Indian

. Religion : Hindu

. Marital Status : Single

. Mother Tongue : Telugu

. Languages Know : Telugu & English

. Strengths : Self inspiring, Flexible

towards Environmental changes

. Permanent Address : Shravani.D

D/o Siva prasad

Dr.No. 35-1-35(4)

Nsp colony, ongole

Prakasam District - 523001

. Contact Email Address : ***********@*********.***

. Contact Mobile Number : +91-770*******

DECLARATION

I do hereby declare with the particulars of information and facts

stated herein above are true, correct and complete to the best of my

knowledge and belief.

Thanking You

Place :

Date :

(Shravani.D?)

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