Sales Customer Service

Linda L Webb

214-***-**** **********@*****.***

OBJECTIVE

To obtain a full-time position that utilizes my background and experience; and which I may contribute

to providing smooth functioning with proficiency and efficiency in the work environment resulting in

excellence in service.

SUMMARY OF QUALIFICATIONS Excellent communication skills through experienced customer

service, detail oriented and analytical, able to prioritize and multi-task, confidentiality, physical

endurance and able to stand long hours, familiar working with different computer software programs,

Outlook, Lync, SharePoint, data entry, flexible to change and learn new tasks quickly

EMPLOYMENT

2011-2012: Extend Health, Inc., Benefit Advisor/Insurance Rep

(licensed/certified/appointed 8 states)

Advise, recommend, and enroll Medicare-eligible retirees and aging-ins insurance

plans based on their healthcare and financial needs for large insurance exchange

broker performed in large call center using leading edge technology, awareness of

senior sensitivity working with ages 65-98 years of age and following strict

government compliance and schedule adherence; Rocognition for top weekly

enrollments and 100% on customer surveys

Year 2010: The RoomStore, Sales Associate

Responsible for commission sales of furniture; achieved bonus on bedding sales

2006-2010: Macy’s Galleria, Dallas, Texas, Sales Associate

Responsible for commission sales and overseeing Men’s Shoe Department, open new

accounts,

Provide outstanding customer service by STAR – Smile, Talk about product, Ask,

Recognize;

Star Selling Ambassador achievement

2004-2009: Inwood Chiropractic Center, Dallas, Texas, Chiropractor, Independently

contracted

Patient scheduling, filing, admittance, billing, verifying insurance, diagnosing, coding,

perform x-rays, history, exams, chiropractic adjusting and physical therapy

Responsible for building client base through marketing, networking, word of mouth

Other Work Experience:

Chemical Operations Lab Technician (4 years), Utilization Review for Insurance, Food

Demonstrations for Costco, Physical Therapy Assistant, Inspector, Secretary, Waitress

EDUCATION

2008 Medical Billing and Coding Courses, Richland College, Richardson, TX

1993-1996: Doctor of Chiropractic, Northwestern College of Chiropractic, Bloomington, MN,

yearly continuing education courses

1985-1989: BS Biology Major/Chemistry Minor, University of Wisconsin, Eau Claire, WI

1982-1984: Associate Degree Secretarial Science, Chippewa Valley Technical Institute, Eau

Claire, WI, Honors Student

1980 Grad High School Diploma, business courses, art courses, interior design course, Bloomer,

WI, Honors Student

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