Tylanna Patton
Arlington, Texas 76013
********@*****.***
Experience
All Peril Protectionals Arlington, TX 09/2012-01/2013
Office Manager
Providing administrative support for Producers/Agents
Responsible for Accounts Payable/Accounts Receivable
Analyzing and evaluating the efficiency and effectiveness of administrative operations including policies and procedures
Mouser Electronics Mansfield, TX 09/2011-09/2012
Customer Accounts Representative 03/2012 – 09/2012
Resolving customer complaints and issues
Reviewing and processing over-limit and credit card orders
Data Entry Assistant (Office Team) 09/2011 – 03-2012
Validation of sales tax certificates
CJ Thomas Company, Inc. St Louis, MO 06/2009-10/2010
Client Service Representative
Preparation of exposure information for annual Property/Casualty insurance policy renewals and premium audits
Preparation of Certificates of Insurance, Auto ID Cards, and invoices
Tylanna – Virtual Assistant St Louis, MO 03/2008-06/2009
Owner
Providing administrative support to various small businesses in a virtual environment
Marsh USA, Inc. St Louis, MO 10/2003-03/2008
Client Representative – Casualty Department 02/2004 – 03/2008
Preparation of exposure information for annual Casualty insurance policy renewals and premium audits
Financial Assistant (Randstad) 10/2003 – 02/2004
Preparation of invoices and financial reports, maintenance of detailed financial and statistical records, and assisting the department manager
with budgetary matters
Care Cab Transportation Services St. Louis, MO 06/2001-08/2003
Business Office Manager
Management and execution of daily business operations including accounts payable, accounts receivable, and billing to insurance companies,
Medicare, and Medicaid
Aon Risk Services, Inc. St. Louis, MO 10/1998-06/2001
Technical Assistant, Client Relationships, Construction
Preparation of exposure information for annual Property/Casualty insurance policy renewals and premium audits
Preparation of Certificates of Insurance, Auto ID Cards, and invoices
National Association of Independent Schools Washington, D.C. 08/1995-02/1998
Office Manager
Coordination of the work and relief of the Receptionist
Ordering supplies and management of inventory levels to ensure a well-run operation at the lowest cost
Screening and maintaining documentation of candidate files for hiring process
Analyzing and evaluating the efficiency and effectiveness of administrative operations including policies and procedures
Assisting the Accountant, Technical Assistant for MIS, Director of Operations, and the VP of Administration and Finance
Education
Fontbonne University – Bachelor of Business Administration