Customer Service High School
Resume:
Tennille Y. Hardy
Chicago, IL 60629
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Objective:-To obtain a position where I can display my strong interpersonal
skills including
Outstanding communication and quality customer service skills. Achieving
this goal through effective teamwork, flexibility and dedication.
Education- Benjamin E. Mayes 08/1991-09/1995 High School
Experience
Universal Teller
Marquette bank (April- 2003) Present
Effectively represents the bank to all customers. Responds to customer
inquiries and
Cross sells financial products. Processing checking account and savings
accounts
Transaction. Responsible for a well organized well supplied work
environment.
I am also responsible for daily balancing of a cash drawer. I Posses a
strong knowledge of
Bank products and services. I have been honored with numerous awards for
cash handling accuracy, with zero overages/shortages month-over-month. I
work in a very fast pace environment, requiring the
Ability to multitask and maintain organization.
Receptionist
Bally's total fitness (June-1998 / March- 2003)
Duties included answering telephones and courteously assisting customers
with membership payments, check customer into club, scheduled appointments
with customers. Commend on personal and communication skills known for
tactful handling of confidential issues. Demonstrate the ability to quickly
learn organizational business, work flows, policies and procedures.
McDonald's
Cashier (September-1995 / April-1998)
Greet Customers, assisting customer with placing orders, process
transactions within busy fast paced environment. Operated cash registers,
computers to itemize and total customer purchase, Balance drawer at the end
of each shift.
Ames Retail Store
Cashier (January-1991 / April 1995)
Courteously greeting customers and efficiently processed transactions,
operated cash registers, scanners and computers to itemize and total out
customers purchases. Collect payments and change for cash transactions.
Balance drawer at the end of each shift. Assist with store stocking, floor
sets and opening/closing procedures. I earned a reputation for
dependability, honesty, dedication and enthusiasm.
References available upon request
Contact this candidate