Medical Supervisor
Resume:
Elizabeth G. Deleon
Covina, Ca *1723
**********@***.***
Objective:
. In depth knowledge and skills in casework methods acquired through work
experience.
. Strong relationship skills.
. Proven abilities in serving as a liaison between clients, agency, and community
resources.
. Knowledge of computers and communications in English and Spanish
. Thrive in high –pressure environment detail oriented and enthusiastic about an
opportunity to learn and grow.
Employment:
Ecology Auto 6/1994 to 2/2013
Dispatch Supervisor
• Fiscally responsible for 100 drivers.
• Supervised 10 drivers in roll offs
• Assisted with payroll, drivers paperwork and billing.
• Answered phones and emailed customers orders.
• Conducted safety meeting
• Increased proficiency
• Interviewed, and hired drivers
• Decreased accident in 2011-2013
• Scheduled drivers pick up, and delivery
• Responsible for record keeping, and monitoring drivers daily logs
Department of Social Services 1/2000 to 8/2010
Eligibility Worker II
• Determined eligibility for Cash assistance, Food stamps and Medical.
• Interviewed and Investigates clients for renewal of their applications.
• Assisted individuals in understanding and overcoming obstacles to obtain
employment.
• Caseload of 200 or more.
• Record and evaluates personal and financial data
• Complete referrals for Domestic Violence, Child Support, Homeless Assistance
and Gain Program
• Interprets and explains rules and regulations governing eligibility and grants
payment methods and applicant legal rights.
• Respond to immediate client needs, resolve conflicts and enforce program rule.
• Volunteered in homeless program.
• Call Center was implemented in 2007
• Lead Worker
Skills:
Proficient in Spanish, Microsoft Word, Excel, Power Point, Outlook,
Training in Domestic Violence, Homeless assistance, and Anger Management.
Lagon Computer system, Leader computer system
Education:
M.A Organizational Leadership Azusa Pacific University, Azusa CA. (Present)
B.A Organizational Leadership Azusa Pacific University, CA. 2010
A.A Liberal Arts Compton College, CA. 2004
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