Customer Service High School

Location:

Posted:

April 17, 2013

Roy Bernard Westry

San Francisco, CA *****

Email address *********@*****.***

Objective

To secure a position that will best utilize both my technical & customer service skills as well as

my educational achievement to meet your company’s business needs.

Employment Experience

United States Coast Guard: Provided ship to shore and aircraft communications. 1982-87

Bank of California, San Francisco, CA: Specialized in daily transmittal involving international

wire transfers, also provided assistance managing employee subordinates. 1987-95

SEACOR, Vallejo, CA: Assisted with vital technical validations of naval shipboard/submarine

electronic equipment: 1995-99

Charles Schwartz, San Francisco, CA: Provided online/phone investment brokerage/ technical

support and customer assistance to customer base: 1999-03

Calex & Corolla, San Francisco, CA: Provided seasonal customer phone service support that

involved holiday sales of floral arrangements to national customer base: 2004-06

Efax Communications, Oakland, CA: Assisted with customer support with Website hosting

which featured facsimile services to national customer base. 2007-10

Dav-el Limo, San Mateo, CA: Provided luxurious ground transportation specializing in IPO road

shows, Airport pick-up/drop-offs, also provided airport concierge services: 2011-12

Abbey Lane Limo, Navato, CA: Provided luxurious Livery services specializing in Nappa Valley

Wine Tours, Weddings, Funerals, Graduations, and various other special events: 2013-present

Educational background

• Vigor High School

• Alabama State University

• Southwest College Technical School

• United States Coast Guard Telecommunications Class ‘A’ School

• Chemeketa Junior College

Special Skills

• Trouble shooting /identifying front end proprietary software computer problems & resolutions

• High/end helpdesk Technical software support services to customer base

• Certified Chauffeur/Livery Driver

• Proficient utilizing Micro Soft Office base applications including Word; Excel; Publisher; Power point

Professional References provided upon request