Customer Service Sales

**** ******** ****, **** * lakes, fl *****

tel. 787-***-**** / 787-***-****. *-**********@*****.***

ALICEMARY PEREZ

Job objective

An experienced, energetic professional with a

diverse background that includes sales, customer

service and data entry. Proven ability to set and

achieve high standards, while developing strong

working relationships. Quick learner who enjoys

being progressively challenged with new

opportunities.

education

2007 - Present Inter American University of P.R.

Orlando, FL

BA Early Childhood Education

Major in K-6

experience

July 2010- April 2011 Clarks Company

Bayamon, PR

Key Holder

Customer Service.

Providing an excellent service identifying the

client's needs, finding the right product for them.

Measure customer's foot and recommend the best shoes

to customers, attempting to find the right fit.

Assist in floor supervising within the department

and the store and ensuring great customer service

Target customer and shopping mall competition.

In charge of receiving the merchandise and prepare a

physical inventory.

In Charge of open and close the store.

Process transactions at the cash register, maintain

sales ledgers and make customer refunds and

exchanges.

Daily sales account balance.

Assistant

April 2009- June 2010 Pasemisin Daycare

Bayamon, PR

Daycare Teacher's Assistant

Help student learn skills along with the teacher.

File papers and help maintain student records,

typing letters to parents and composing newsletters

that inform parents of upcoming events.

Assist staff with both long and short range

activities in accordance with curriculum objectives,

developmentally appropriate practice and program

philosophy.

Report any suspect abuse to supervisor.

Arrange a classroom environment in accordance to

program goals and philosophy.

December 2006 - April 2007 Novus, Inc.

Bayamon, PR

Sales

Arrange products on display shelves and advise

customers on selections.

Retrieve shoes from shelves or storage areas and fit

them on customers.

Process transactions at the cash register, maintain

sales ledgers and make customer refunds and

exchanges.

ABILITIES

Skills in the use, programming and management of

computers and its applications such as Power Point,

Word, Publisher, Excel. Ability to work under

pressure with minimum or no supervision. Able to do

different things at the same time. Organized person,

team player and client service oriented.

Considerable knowledge of the Spanish, and English

languages, verbal and written.

REFERENCES

Upon request.

Contact this candidate