Robin Andrews
Irvine, CA *****
**************@*****.***
OFFICE/ADMINISTRATION
Experienced professional seeking a position with a company where I can
utilize my professional skills.
ACCOMPLISHMENTS
Awarded for working diligently on insurance, helping with reports and
doing an exceptionally great job.
Made operations faster and made more money
Implemented processes that increase work productivity
SUMMARY OF QUALIFICATIONS
Advanced MS Word for Windows and advanced MS Excel, Windows 3.1, Windows 95
Type (60 wpm), 10-key data entry (8,000 kph) and phones
Collections/Billing
WORK EXPERIENCE
VOLUNTEER COMMUNITY SERVICES
1998-present
Jehovah's Witnesses
Distribution of book and Bible literature
UNIVERS WORKPLACE SOLUTIONS, Irvine, CA
2012
Benefits Counselor
Received incoming calls to educate and assist customers in choosing their
health benefits on a case to case base
Medical billing and coding specialist
Workers compensation, HMO, Insurance verification, authorization, reviewed
patient information, filed, processed super bills; processed CMS claim
forms, authorized orders to show cause
Obtained missing or incomplete information, EOB, assisted with payment
posting documentation, liens, DORs
Medical coding, medical records analysis, documentation, classifying
diagnoses and procedures
IN-HOME SUPPORT SERVICES, Santa Ana, CA
2013-present
Domestic service for disabled person
FAMILY CARE, Santa Ana, CA 2010-2011
Primary Caregiver
NEUROLOGY EVALUATIONS CENTERS, INC., Santa Ana, CA
2009
Medical Billing and Coding Specialist (Externship)
CAPITAL ONE AUTO FINANCE formerly Onyx Acceptance Corporation, Foothill
Ranch, CA
Payoff Associate
1998-2007
Released Auto titles to dealers, customers, credit unions and banks
Processed Insurance Policies and reinstatements
EDUCATION AND TRAINING
Medical Billing/Coding Certificate, Concorde Career College, Garden Grove,
CA 2008-2009
Licensed Life, Accident and Health Insurance Agent
HIPAA/Medisoft Certificate