Customer Service, Loss Prevention, Security and Field Training

**** * *** **. *** **** phx ***** phone 623-***-**** email ************@*****.***

Michael Chicoine

Field training officer

Objective

To achieve a life long career.

Employment History

ARC powder coating

Part time

• Clean automotive parts to prepare for painting

• Sand blasting

• Painting

• Ensure a high level of customer satisfaction

April 2012-present

Blue Steel Law enforcement

Security guard/Field Training Officer/Patrol Driver

• Customer service, human relations

• To protect and serve residents of apartment communities

• To be a watchful eye for management when they are not there

• Observe and report all activities.

• Communicating with residents to ensure safety and satisfaction of there residency

• Train new hires on company and community policies and report writing

• Respond to calls for service

• Conducting lock ups on accounts that are not posted

• Providing extra service

Feb 2006-apr 2012

Valley Protective Services

Security Officer/Field training officer

• Making felony and misdemeanor arrests

• Handling evidence such as drugs and paraphernalia

• Undercover loss prevention

• Handle emergency situations that sometimes involve the police department, the fire department,

or paramedics.

• Write out daily reports consisting of any activity that went on that night

• Handle any situations that require emergency maintenance

• Do everything possible to make sure that the community stays safe

4221 e ray rd. apt 2098 phx 85044 phone 623-***-**** email ************@*****.***

• Undercover loss prevention

Advanced Security fka Arizona Sterling

Security Officer

Phoenix, Arizona

• Monitor activities at construction sites. To ensure work materials and equipment were not

vandalized.

04-2004 - 01-31-2006

Education

Westview high school

General studies and metal shop electives

Skills

Good interpersonal skills. Excellent knowledge of Security Guard procedures, Customer service

skills, Training experience, drug enforcement training, patrol tactics training, defensive training, loss

prevention training, good knowledge of ARS statutes. Knowledge of automotive mechanics

Languages

Some Spanish

Contact this candidate