Customer Service Company
Resume:
Salena Moore
Tucson, AZ
*********@*****.***
OBJECTIVE: I am a friendly, very dedicated individual who wants to succeed in any environment.
SKILLS:
friendly
dedicated
experienced in customer service
works efficiently on my own
good typing skills
dependable
EXPERIENCE:
05/17/2012 to ARS Rescue Rooter Tucson, Az
08/03/2012 Customer Service
Placed outbound calls on behalf of Hvac/Plumbing company
To contracted customers to schedule routine mainteance visits
Answered inbound calls to schedule appointments for new customers
03/03/2008 Apac Inc. Tucson, AZ
to 08/29/2010 Customer Service
Answered inbound calls for wireless phone company
Answered billing questions about payment,billing and general account information
Provided technical assistance
09/14/2004 Afni Inc. Tucson, AZ
to 12/27/2007 Customer Service
Answered inbound calls on behalf of wireless phone company
Spoke with customers about thier service plans and basic phone functions
Answered billing questions
Updated account information as needed
08/14/2002 APC Research Chicago, IL
to 12/18/2003 Customer Service
Placed outbound calls to customers to perform product opinion surveys
Obtained the customers rating on specific items
07/13/1999 Market U.S.A. Chicago, IL
to 01/25/2001 Customer Service
Answered inbound customer sesrvice calls for Sears credit card holders
Assisted with the activation of the card offering insurance to the customer
EDUCATION: Richard Wright Elem Chicago, IL
Rezin Orr High Chicago, IL
Diploma
REFERENCES: Available upon request
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