Customer Service Sales Representative
Resume:
ASHLEY BUSTAMANTE
• Glendora, California • *********@*****.*** • 626-***-****
QUALIFICATIONS SUMMARY
Chapter 1
Highly gifted and creative Makeup Artist with more than five years experience in interpreting the make up
requirements of clients and to produce both a creative and technically accurate visual representation;
ensuring that models, performers, presenters and others have suitable make up and hairstyles before
they appear in front of the cameras or an audience.
Talent for identifying customer needs and presenting appropriate company
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product and service offerings.
Demonstrated ability to gain customer trust and provide exceptional follow up,
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leading to increased repeat and referral business.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and
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Microsoft Outlook®). Ex
Exceptional knowledge of advanced makeup artistry and cosmetics industry
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Profound ability to address customer concerns, demonstrating empathy while
consistently moving the customer towards commitment.
Proven ability to be persistence, overcome obstacles, and consistently strive to
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improve skills and achieve goals.
Uncommon ability to organize and control job responsibilities, particularly the
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accuracy and productivity related to work flow.
In depth ability to multi task and manage multiple projects in fast paced
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environment.
Uncommon detail oriented with excellent problem solving and follow up skills.
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Strong interpersonal skills; remarkable ability to achieve results through team
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leadership.
Excellent time management skill knowing how long a subject will take to be
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made up and working quickly and accurately in time pressured conditions.
CHAPTER 2
CHAPTER 3
CHAPTER 4
CHAPTER 5
CHAPTER 6
EDUCATION AND TRAINING
Chapter 7
LICENSED COSMETOLOGIST • CITRUS COMMUNITY COLLEGE • GLENDORA, CALIFORNIA
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SHARON SALAVARIA
Page 2 of 2
Professional Experience Continued
LICENSED MAKEUP ARTIST • TNT AGENCY SCHOOL OF PROFESSIONAL MAKEUP ARTISTRY •
UNIVERSITY OF PHEONIX FIRST YEAR BUSINESS MANAGEMENT 2013
PROFESSIONAL EXPERIENCES
Chapter 8
Mary Kay Senior Consultant Rancho Cucamonga 2011-2013
Independent Beauty Consultant
Benefit Cosmetics Macys- Brea, 2012
Counter Manager Sales Representative
Chapter 9
Chapter 10 Clinique Cosmetics Macys – Brea, California
2009 -2010
Sales Representative
Chapter 11
Mothers Nutritional Center – Glendora 2009-2011
Office Manager
Chapter 12
Chapter 13 Work closely with other departments to promote sales contests, clarify
information, and distribute reports. Gather, analyze, and report daily/weekly/monthly sales
and service statistics
Chapter 14
Chapter 15 Increased employee knowledge by assisting with development and implementation
of product-awareness program.
Chapter 16 Enhanced employee performance and attendance through daily mentoring, one-on-
one discussions and motivational strategies.
Communicate with clients to clarify visual requirements.
Chapter 17
Chapter 18 Read scripts to ascertain materials/look required/budget implications, known as
production study, which may require further research.
Chapter 19 Ensure continuity in hair and make-up and liaising with other members of the
design team to ensure the overall look/effect is consistent and coherent.
Chapter 20 Build a rapport with make-up subjects, which may include members of the public
who are being interviewed for television as well as professional actors or presenters.
Chapter 21 Demonstrate and implement a practical understanding of lighting, the photographic
process, colors and the impact of special effects/make-up processes on the skin and ensure that
appropriate action is taken to minimise/eradicate any unpleasant side effects from the use of
specialist make-up/hairdressing techniques.
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Chapter 22 Take detailed notes and photographs of work, maintaining an up-to-date portfolio of
work undertaken.
Chapter 23 Maintain awareness of health and safety issues and legislation.
Chapter 24 Cast facial and body moulds, sculpting latex foam - known as prosthetics.
Chapter 25 Fit/manipulate/apply wigs, hairpieces and prosthetics.
Chapter 26 Maintain wigs, hairpieces, prosthetics and other specialist materials and equipment.
Chapter 27 Maintain an up-to-date knowledge of available hair and make-up products,
sourcing, budgeting and ordering materials and equipment from specialist suppliers
Chapter 28 Received outstanding positive comments from team members on employee reviews,
as well as exceptional feedback from senior management .
Chapter 29
Customer Service Representative
Chapter 30
(2006-2008)
Post Alarm Systems Arcadia, CA
Recruited to provide top-notch service to both internal and external customers. answered
questions, responded to concerns, and alleviated delicate situations with professionalism and
sensitivity. Assisted Training Manager in creating and updating training materials. Prepared
weekly reports for Customer Care Supervisor.
Selected to coach and mentor new customer service representatives for opening of new
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call center.
Achieved perfect score on all phone monitors throughout tenure.
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Managed all client files
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