Customer Service Manager

Valerie Lopez

***** ******** *** **** * Murrieta CA, 92563

Phone: 951-***-**** E Mail: ***************@*****.***

Objective

Obtain a challenging job to expand my skills in customer service, analyzing and communication. Work with knowledgeable

professionals that will teach me in a team format.

Experience

CVS Pharmacy Technician 2011 Present

Completing cash register transactions and answering the phone

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Being aware of the latest medicines and their availability

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Maintaining patient profiles and processing refills

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Process prescriptions by filling medications and labeling bottles. Identify medication, strengths and quantity

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Yardhouse 2010 2011

Experienced server at one of the busiest restaurants in Temecula. Opened restaurant and trained new employees.

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Provided exceptional customer service to customers while working as a team with one hundred forty employees.

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Opened by preparing the restaurant for business and checked server’s side work for completion.

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On The Boarder Restaurant 2008 – 2010

Bartender

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B.J.’s 2008 2010

Store opening

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Education

Boston Reed College San Jacinto California 2010

Earned a Pharmacy Certification trough an accredited program.

Externship at CVS Pharmacy 2010

Worked 160 hours Externship on the job training with CVS under Pharmacy Manager Nola Warne

Cal State San Marcos 2005 2006

Studied Sociology as a Junior and Senior with an grade point average of 3.2

Mount San Jacinto Community College 2005

Earned an Associates Degree with grade point average of 3.4

Skills

Excellent personal communication and listening skills

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Time management under stressful situation

Expert typist 70 WPM with understanding of computers and computer programs

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