Customer Service Representative

Jean Medois

*** *. *** ****** ***. C*

Roselle, NJ 07203

Tel : 862-***-****

E-mail: ******@*******.***

EDUCATION

B.S. in Accounting

Kean University, Union, NJ GPA 3.13

ADDITIONAL LANGUAGE SKILLS

Native French speaker

Basic Spanish

TECHNICAL SKILLS

MS Excel, Fast Tax, GAT ( PWC cost projection software), ProFiler (Jackson

Hewitt tax software), QuickBooks, Peachtree, SAP, Ms Access, Oracle,

PeopleSoft, PowerPoint, Ms Outlook Express, Lotus, Ms Dos, MS Word, JD

Edwards, Adobe Acrobat and various internet browsers.

WORK EXPERIENCE

Lyoness America, Empire State Building, New York

06/12-Present

Bilingual French customer service representative

. Assist US and Canadian members with various inquiries

. Assist with the understanding of the marketing plan, system error and

processing of orders.

Newark Public Schools

09/10-06/12

Consultant on call

. Taught Math and French in High Schools

Weichert Relocation Resources Inc.

11/07-04/09

Accountant Coordinator, Morris Plains, NJ

. Worked on Fidelity/Bank of America/Exxon accounts

. Preparation of detailed cost projection using PWC GAT software

. Preparation of detailed W-2 compensation summaries

. Accounts reconciliation, post journal entries in general ledger

. Tax allocations between countries for international assignees

. Tax research, special projects and letters of assignment

. Translation of documents from English to French

Advance Health Media (Accountemps)

06/06-10/06

Accounts Payable Coordinator, Union, NJ

. Reviewed, matching, batching, coding of invoices according to company

guidelines

. Issued checks and maintained proper records

KPMG LLP, New York, NY (Japanese practice) (Internship)

01/06-04/06

Seasonal Tax Reviewer

. Reviewed federal and state individual income tax returns for Japanese

nationals and expatriates

New Vista and Rehabilitation Center, Newark, NJ

10/01-11/02

Personnel Assistant

. Maintained and updated more than 250 employee personnel and medical

files, according to state regulations.

. Verified nursing licenses with the New Jersey Department of Nursing.

Constantly updated the company book policy, and displayed them in the

proper locations for staff and public officials.

. Prepared conference rooms for in-services and high level meetings

. Performed bookkeeping and data entry by using MS Excel to keep track

and to update the medical records. Result: Under my supervision the

nursing home has never failed to pass the state review.

References will be provided upon request

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