Customer Service Medical

[Phone number]•[E-mail address]

[Your Name]

*** ****** **** *****, ***** Vedra Beach, FL 32082•904-***-****•*************@*****.***

Zoevenia Scantling

Objective

To join a diverse organization filled with opportunity to excel, providing the organization with a versatile

professional with a proven track record of successful leadership, customer service, innovation, and

dependability.

Experience

10/10 to 02/13

St Vincents Hospital Southside Jacksonville, FL

Staff RN/ Charge RN/ Preceptor

Admissions, discharge planning and evalutation of patient care.

Assisted physicians during examinations and procedures.

Implemented training of graduate nurses to medical/surgical telemetry unit.

09/07 to 10/10

Blue Cross Blue Shield of FL Jacksonville, FL

Medical Review Nurse

Review of medical documentation to determine whether procedures have met medical necessity as

outlined by medical definition, contractual definition, or InterQual criteria.

02/06 to 11/07

Community Hospice NE FL Jacksonville, FL

Staff Nurse/ Relief Charge Nurse

Admissions, discharges, and evaluations of patient care.

Provide care and education to patients and families regarding dying process and Hospice philosophies.

01/03 to 03/07

Memorial Hospital Jacksonville, FL

Staff Nurse/ Charge Nurse/ Prceceptor/ Case Manager

Admissions, discharge planning, and evaluation of patient care.

Discharge planning, daily chart reviews, and case coordination for Medicare and Medicaid members.

Implemented training of graduate nurses to medical/surgical telemetry unit.

Education

1991-1993

Florida Community College of Jacksonville Jacksonville, FL

Associate Degree Nursing

References References provided upon request

References are available on request.

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