Engineer Support

Curriculum Vitae

Name - Sagar g Pingale.

Current Address:

B/12, Sant gadge maharaj housing

Society, sastri chouk, bhosari

Pune- 411039.

Contact No: +91-880*******.

Email -

**************@*****.***

**************@*****.***

Career Objective:

To work in an environment that provides a challenging and rewarding career

ensuring a high-level job satisfaction. In the process apart from

benefiting my employer or project, I also expect to learn for my overall

development.

PROFESSIONAL SUMMARY

. A Total of around 2.6 years of MIS, IT hardware and Networking

Experience.

. Installing and troubleshooting hardware, Software and Networking

devices.

. Implementing Microsoft technologies and Products.

. Desktop support coverage on Windows XP and Windows 7 platform with

approximately 300 end users environment.

. Providing DL1, DL2 Support to corporate end-users.

. IP phone and mobile device support.

. Configurations and troubleshooting support of Lotus Notes & Outlook.

. Provided support to 300 users Hp, Lenovo, Dell desktop, Workstation

and laptop support.

. Managing Backup, Printing & Internet Services.

. Providing Remote Assistance to end user.

. Worked on Windows security patching\Antivirus installation\asset

management activity.

Educational Qualification:

Academic Qualification

. Diploma in Computer Hardware & Networking from Jetking, Pune in 2011,

secured 72% Marks.

. B.com from Pune University in 2009, secured 56.66%

. HSC from Maharashtra Board in 2005, secured 68.00%

. SSC from Maharashtra Board in 2003, secured 58.13%

Work Experience:

Currently work on

1. Company: EMBEE SOFTWARE PVT LTD.

Duration: April 2011 to as till date.

Position Held: Desktop Support Engineer (L1)

Project: JCB INDIA LTD (India Design Center)

Key Responsibilities:

. Providing online and onsite technical support for

customers/users (JCB INDIA LTD).

. Executing on-site customer projects to provide consultation and

services.

. Installation and maintenance of windows 7, Windows 2000 and XP

Professional Clients.

. Troubleshooting of user problems relating to Operating System

issues (Win2000, XP, 7), Network Connectivity, TCP/IP

configuration, upgrades, MS Office products and Internet

connectivity.

. User rights and permission, disabling and enabling accounts,

file and folder permissions and configuring security templates

as per need.

. PC Maintenance & Troubleshooting computer hardware & Networking

problem

. Maintaining LAN Communication network.

. Maintaining Printers in a Domain Environment.

. Installation, configuration and troubleshooting software like

MS office, Adobe Product, Auto cad, Autodesk maya,lotus notes &

Antivirus like MacAfee.

. Installation of network print queues and troubleshooting of same

. MacAfee antivirus installation, troubleshooting on computer and

laptops etc.

2. Company: PROMPT ENTERPRISES,PUNE

Duration: Oct 2010 to Mar 2011.

Position Held: HARDWERE & NETWOKING ENGG

Key Responsibilities:

. Repair & Service of Computers.

. Provide Client support for operating system & Network.

. Installation, Configuration and Up gradation of the operating

Systems, Standard & various software,antivirus.

. Installing and Configuring Modems, Printer and Scanner

. PC Maintenance & Troubleshooting computer hardware & Networking

problem.

Persona Details -

Name : Sagar Gangaram Pingale.

Date of Birth : 26 Jan 1988.

Permanent address : At Post- Narodi, Tel- Ambegaon, Dist

- Pune. Pin- 410503

Marital Status : Unmarried.

Nationality : Indian

Hobbies : Listening Music,

Internet surfing, books reading, Cricket playing,

Date: -

Sagar Pingale.

Contact this candidate