MARIA GARCIA, PHR
**** *** **** **** **** Ridge, IL 60068
Mobile: 630-***-**** E-mail: **********@*****.***
HIGH IMPACT HUMAN RESOURCE MANAGEMENT
Driving strategic human resource initiatives to realize bottom line results and
enhance associate engagement in the pursuit of organizational objectives.
Senior level manager with extensive broad-based and progressively responsible experience in management and
human resources. Proven ability to work with senior management team to integrate the human resource
function within the overall business operating strategy. Effective communicator and creative thinker offering
comprehensive experience in department start-ups, high growth operations and restructuring.
CORE QUALIFICATIONS
Compensation and Benefits Conflict Resolution Policy Design & Enforcement
Management Coaching Process Improvement Payroll Administration
Recruitment & Selection Succession Planning Change Management
Employment & Labor Law HR Administration HRIS System Implementation
Regulatory Compliance Organizational Development Corporate Safety & Security
CAREER PROGRESSION
BROOK ELECTRICAL DISTRIBUTION, Addison, IL February 2008 - Present
HUMAN RESOURCE MANAGER
Responsible for senior level decision making and both day to day management and strategic direction of the
organization, including full-cycle recruiting, payroll administration and safety measures.
Recommend, develop and implement personnel policies and procedures ; reduced associate absenteeism
to less than 2% by designing and implementing a paid time off policy.
Ensure fair and equitable application of compensation and associate relations policies, practices and
compliance; reduced associate voluntary turnover by 50% by balancing salary levels and introducing
performance based incentives which enabled the organization to compete with other employers in the
industry for the first time and, increased the organization’s overall capabilities by enabling it to attract
higher caliber candidates.
Actively coach and guide managers in effective goal setting, development planning, coaching, feed-
back and performance assessments; developed and launched the organization’s performance
management system ensuring a direct link with its core values, role clarity and staff alignment with the
organization’s strategic direction leading to improved skills and capabilities aligned to business needs
and enabled the organization to more effectively identify, develop and retain talent.
Identify, plan and execute training, performance and educational programs, while locating and
recommending available resources to attain the organizations objectives and enhance associate
development; recognized for designing a progressive training program resulting in team members
achieving higher proficiency rating, accountability and promotable talent.
Coach and partner with management to proactively resolve issues with a positive result while ensuring
legal compliance, adherence to organization policies and risk management; formalized the performance
improvement process (PIP’s), resulting in proven expertise in creating a motivating work environment
and fostering effective goal-setting methods.
Continued
JULIE L. PHILLIPS, M.S., CBM, PHR
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THE KREZ GROUP, Morton Grove, IL June 2004 – February 2008
HUMAN RESOURCE / OFFICE MANAGER
Processed and coordinated all payroll processes for exempt, non-exempt, union and non-union personnel.
Recruited and hired staff, created job descriptions and conducted job evaluations. Managed safety initiatives
including OSHA and environmental compliance.
Maintained associate benefits programs and informed associates of benefits by studying and assessing
benefit needs and trends; initiated, researched, designed, implemented and administered all benefits,
including health, dental, 401k, LTD, STD, Vacation, FMLA and PTO.
Rectified haphazard payroll processes that eradicated errors and slow processing time; subsequently
reducing the five day processing time to three days.
Successfully managed staff of four; recognized for ability to develop associates' professional growth;
increased their productivity, accountability and engagement. I ncreased department efficiency by
redefining and restructuring functions which eliminated duplication and improved overall processes
within the organization.
Created tactical plan for hiring, on-boarding, training, development, and promotion of associate talent;
executed cost effective changes by streamlining the hiring process saving on recruitment and turnover
costs.
SAGE PRODUCTS, INC., Cary, IL June 2000 – June 2004
HUMAN RESOURCE ASSISTANT
Supported the Vice President of human resources in the day-to-day administration of all human resource
policies and procedures, benefits and payroll functions; advised associates and managers on associate relations
issues by providing tools, resources and support.
Ensured legal compliance by monitoring and implementing applicable labor and employment federal
and state requirements (conducting investigations, maintaining records, representing the organization at
hearings); recognized for outstanding ability to communicate and establish excellent relationships with
a diverse population of associates.
Contributed substantively to a high level of associate loyalty through my interpersonal skills, length of
service, personal presentation and my understanding of the personalities, preferences and expectations
of the organization; developed and presented new hire orientations, lunch-and-learns and off site events
to foster associate successful on-boarding, retention and continued self development.
EDUCATION & CREDENTIALS
Professional in Human Resources Certification (PHR)
Workplace Learning and Performance Certification
BACHELOR OF SCIENCE IN BUSINESS
Northern Illinois University, Illinois
Affiliations
Member, Society for Human Resource Management
Member, American Society of Training & Development
Technical Proficiencies
Microsoft Office software, Payroll & HRIS software: ADP, Ceridian and PeopleSoft
MARIA GARCIA, PHR
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