Engineer Customer Service
Resume:
**** ******* ****** 513-***-****
Lilly F. Alsman Roettgen Mason, OH 45040 *****.********@*****.** m
Summary
Experienced mechanical engineer with skills in project management, leadership, test and problem-
solving. My engineering forte is design work on multi-disciplinary teams to achieve successful field
performance. Self motivated professional, capable of working independently or as part of a team.
EDUCATION
University of Cincinnati, Cincinnati, OH
M.S. Mechanical Engineering – 2012
GE Aviation Edison Engineering Development Program (EEDP) Graduate 2012; Cincinnati, OH
Advanced Courses in Engineering 2012
GE Foundations of Leadership Course 2010
GE Corporate Product Design Training 2010
GE LEAN 6 Sigma Training 2009
University of Evansville, Evansville, IN
B. S. Mechanical Engineering - 2008
WORK EXPERIENCE
Design Engineer, GE Aviation Cincinnati, OH 2011-present
Have ownership of all design aspects of a fielded high pressure turbine blade.
Accomplishments:
Collaborated with manufacturing through several process improvements
Led a team through a complete redesign effort including aerodynamic, heat transfer, and stress
design
Performed several root cause investigations and implemented coinciding corrective actions
Life Methods Engineer, GE Aviation Cincinnati, OH 2010-2011
Developed and maintained innovative in house analysis software for engineers across all disciplines to
perform stress and life analyses with better efficiency.
Sales and Services Engineer, GE Aviation Cincinnati, OH 2009-2010
Designed and implemented statistical models to predict service cycles of aircraft engines to help model
customer service contracts enabling more accurate maintenance schedules for the services team.
Instrumentation Engineer, GE Aviation Cincinnati, OH 2008-2009
Designed, installed, and tested instrumentation on aircraft engines to measure clearances real time
between rotating hardware and external cases.
Technical Skills
● Finite Element Modeling (ANSYS)
● Solid Modeling (UniGraphics)
● MiniTab
● Basic Programming Skills (Fortran, MatLab, Visual Basic)
● Microsoft Office Suite
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