Manager Six Sigma
Resume:
JOANNA MARIE TISON
Llamado Street Asis I Mendez, Cavite
Contact #: (092********)
Email Address: ***********.*****@*****.***
OBJECTIVE:
To attain a position wherein I can best apply my skills and talents
garnered from my learning and experiences.
PERSONAL BACKGROUND
Age: 27 years old
Date of Birth: April 25, 1985
Place of Birth: Mendez, Cavite
Sex: Female
Civil Status: Single
Citizenship: Filipino
Height: 5'5
Weight: 120 lbs
Religion: Roman Catholic
JOB EXPERIENCES
ACS( Affiliated Computer Services Inc.) XEROX Company
Meter Reads Specialist (March 27,2011-Present)
. Handles inbound and outbound calls
. Handles Email/back office
. Main task is skip tracing
. Collect the personal information of the customer such as the
contact person of the company
. Assign as the Account manager for the wrong number account
. Trained for Lean six Sigma
GENPACT LLC - Alabang, Muntinlupa City
November 17, 2008- March 2011
. Handled LR (Low Risk), EHR (Early High Risk) accounts
. Handled inbound and outbound calls
. Handled Skip Tracing
. Made outbound calls to customers of GMAC to be able to collect
the payment for the cars they bought or at least for them to
promise to make a payment.
EDUCATIONAL BACKGROUND:
Bachelor of Arts in Communication De La Salle University - Dasmarinas
2002 - 2010
Secondary St. Augustine School
1998 - 2002
ON - THE - JOB - TRAINING:
Scriptwriter/Researcher Matatag Street Quezon, City
ABC 5, Visivo Productions April 3 - May 30, 2008
Skills/Qualifications:
. Excellent communication skills both oral and written.
. Can recognize and reflect different interpersonal skills.
. Computer literate, running several applications MS Word, Excel,
Power Point and can easily navigate through the system and do multi-
tasking.
. Capable of handling complicated situations with knowledge on
formulating immediate and effective response.
. Capable of managing time efficiently and come up with the best
results.
. Excellent at keeping files and track of important documents.
References:
Francis de Guzman
Lawyer
Ryan Jade Santarin
Supervisor
Juel Aguilar
Supervisor
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