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Manager Six Sigma

Location:
Rochester, NY
Posted:
April 03, 2013

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Resume:

JOANNA MARIE TISON

Llamado Street Asis I Mendez, Cavite

Contact #: (092********)

Email Address: abqzr7@r.postjobfree.com

OBJECTIVE:

To attain a position wherein I can best apply my skills and talents

garnered from my learning and experiences.

PERSONAL BACKGROUND

Age: 27 years old

Date of Birth: April 25, 1985

Place of Birth: Mendez, Cavite

Sex: Female

Civil Status: Single

Citizenship: Filipino

Height: 5'5

Weight: 120 lbs

Religion: Roman Catholic

JOB EXPERIENCES

ACS( Affiliated Computer Services Inc.) XEROX Company

Meter Reads Specialist (March 27,2011-Present)

. Handles inbound and outbound calls

. Handles Email/back office

. Main task is skip tracing

. Collect the personal information of the customer such as the

contact person of the company

. Assign as the Account manager for the wrong number account

. Trained for Lean six Sigma

GENPACT LLC - Alabang, Muntinlupa City

November 17, 2008- March 2011

. Handled LR (Low Risk), EHR (Early High Risk) accounts

. Handled inbound and outbound calls

. Handled Skip Tracing

. Made outbound calls to customers of GMAC to be able to collect

the payment for the cars they bought or at least for them to

promise to make a payment.

EDUCATIONAL BACKGROUND:

Bachelor of Arts in Communication De La Salle University - Dasmarinas

2002 - 2010

Secondary St. Augustine School

1998 - 2002

ON - THE - JOB - TRAINING:

Scriptwriter/Researcher Matatag Street Quezon, City

ABC 5, Visivo Productions April 3 - May 30, 2008

Skills/Qualifications:

. Excellent communication skills both oral and written.

. Can recognize and reflect different interpersonal skills.

. Computer literate, running several applications MS Word, Excel,

Power Point and can easily navigate through the system and do multi-

tasking.

. Capable of handling complicated situations with knowledge on

formulating immediate and effective response.

. Capable of managing time efficiently and come up with the best

results.

. Excellent at keeping files and track of important documents.

References:

Francis de Guzman

090********

Lawyer

Ryan Jade Santarin

091********

Supervisor

Juel Aguilar

091********

Supervisor



Contact this candidate